Net Promoter® Score Course in Singapore
Net Promoter® Score Course in Singapore
One of the greatest forms of advertisement is word of mouth. Not only does it come from actual people who may have probably heard or tested your product, it naturally spreads like wildfire. Now, wouldn’t it be nice to be able to measure how your customers view your brand?
This Net Promoter® Score workshop is ideal for anyone who would like to gain a strong grasp and improve their Net Promoter® Score.
All Staff Within An Organisation
The ideal group size for this Net Promoter® Score course is:
Minimum: 5 Participants
Maximum: 15 Participants
The duration of this Net Promoter® Score workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Below is the list of course benefits of our Net Promoter® Score course
- Enables companies to measure the customer loyalty
- Improves the customer satisfaction
- Enhances the reputation of the organization
- Helpful in forecasting the cash flows of business
- Enable organizations to assess the health of the brand and customer satisfaction
Below is the list of course objectives of our Net Promoter® Score course
- Understand the working of net promoter score
- Understand the scale results and question in detail
- Analyze the benefits of the activity in measuring customer loyalty
- Highlight the importance of customer loyalty and satisfaction for a business
- Understand the enhance the chances of competitive advantage
- Determine the challenges faced by organization in different stages
- Adopt best practices of organizations
Below is the list of course content of our Net Promoter® Score training course
- What is Net Promoter Score?
- What is the question asked and what are the responses?
- What does the responses denote in the score board?
- How it assists the companies in setting marketing strategies?
- Group discussion among the participants
Each participant will receive the following materials for the Net Promoter® Score course
Net Promoter® Score Learner’s Guide
Net Promoter® Score Key Takeaways Notes
Net Promoter® Score Essentials Ebook
Net Promoter® Score Course Handouts
Net Promoter® Score 30-Day Action Plan
Net Promoter® Score MindMaps Pack
Net Promoter® Score PPT Slides Used During Course
Net Promoter® Score Long-Term Memory Flashcards Pack
Net Promoter® Score E-Learning Course
Net Promoter® Score Online Video Course
Net Promoter® Score Essentials Audiobook
Net Promoter® Score Infographics Pack
Each course participant will receive a certification of training completion
There are 3 pricing options available for this Net Promoter® Score training course. Course participants not in Singapore may choose to sign up for our online Net Promoter® Score training course.
We have the following discounts, fundings & subsidies for this Net Promoter® Score training course
Our Trainers are Subject Matter Experts
Contact us for the latest Net Promoter® Score course schedules:
Phone: +65 6817 2530
Request for this Net Promoter® Score course brochure. Fill up the short information below and we will send it to you right away!
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.