Soft Skills Course in Singapore

About This Soft Skills Training Course

Soft Skills Course in Singapore

Soft skills can be defined as personal attributes or competencies that enable one to interact harmoniously and effectively with other people. When you have these skills, you are bound to succeed in your work. They can also be called people skills. They are quite different from the hard skills that are directly relevant to the job you do.

No matter the job you do, you need some soft skills. You need to get along with other people who you interact with, including co-workers, vendors, customers, and managers. Employers want candidates who can interact with others effectively. Since the skills are difficult to teach, employers want to know that the candidates already have these skills.

Ideally, soft skills are a combination of social skills, people skills, personality traits, career attributes, emotional intelligence, and communication skills. With these skills, you can easily navigate your working environment, perform well, and achieve your goals as you complement hard skills.

One’s soft skills are a useful part of their personal contribution to the success of the organisation. Organisations that deal with their customers face-to-face can become more successful if they promote activities for employees to develop soft skills. Rewarding for personal habits or training can yield a considerable return on investment for any given organisation. This explains why soft skills are sought out by all employers.

Who Should Attend This Soft Skills Workshop

This Soft Skills workshop is ideal for anyone who would like to gain a strong grasp and improve their Soft Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Soft Skills Training Program

The ideal group size for this Soft Skills course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Soft Skills Course

The duration of this Soft Skills workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Soft Skills Course Benefits

Below is the list of course benefits of our Soft Skills course

  1. Start communicating effectively
  2. Have strong leadership qualities
  3. Improve your problem solving skills
  4. Enhanced critical and creative thinking
  5. Better teamwork
  6. Improved productivity

Soft Skills Course Objectives

Below is the list of course objectives of our Soft Skills course

  1. Become more effective leader and communicator
  2. Know how to build loyalty and trust within the team you are working with
  3. Have the capability to motivate your team and inspire them in hectic and difficult situations
  4. Know how to handle conflict in tough conditions
  5. Understand and appreciate the differences between management and leadership
  6. Be in a position to project a dynamic image in your organisation
  7. Assess your leadership behaviour and develop a leadership style that suits your team
  8. Identify the various skills needed for one to become an effective leader
  9. Improve your listening skills to respond to needs of different constituents in the workplace settings
  10. Understand strategies and tools for engaging in great business interactions
  11. Know how to incorporate the right practices for presentations, use of visuals to enhance your storytelling
  12. Enhance and custom verbal, non-verbal, and written communication in the workplace audiences, including clients, teammates, and managers.

Course Content For This Soft Skills Training Course

Below is the list of course content of our Soft Skills training course

  1. How to effectively build professional relationships and communicate through written, non-verbal, and face-to-face communication
  2. Learn essential collaboration and teamwork skills to build, lead, and motivate teams in the workplace
  3. Using techniques to assess the environment, design a solution, and assess the environment, and win a competitive scenario
  4. Learn how to create narratives and messages that can resonate with the target audience and create a desired outcome
  5. Build confidence as a speaker and know how to use simple skills and tools to deliver memorable presentations
  6. Know how impactful images can enhance presentation, communication, and also messaging to impress the audience
  7. Various practices for carrying out strategic analysis of the problem in the workplace
  8. Set your personal goals and identify weaknesses and strengths
  9. Maintaining a healthy lifestyle and work-life balance
  10. How to interpret and analyse information received

Soft Skills Value Added Materials

Each participant will receive the following materials for the Soft Skills course

Soft Skills Learner’s Guide

Soft Skills Key Takeaways Notes

Soft Skills Essentials Ebook

Soft Skills Course Handouts

Soft Skills 30-Day Action Plan

Soft Skills MindMaps Pack

Soft Skills PPT Slides Used During Course

Soft Skills Long-Term Memory Flashcards Pack

Soft Skills E-Learning Course

Soft Skills Online Video Course

Soft Skills Essentials Audiobook

Soft Skills Infographics Pack

Soft Skills Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Soft Skills training course. Course participants not in Singapore may choose to sign up for our online Soft Skills training course.

2-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Course Discounts, Fundings & Subsidies

We have the following  discounts, fundings & subsidies for this Soft Skills training course

Course Facilitator

Our Trainers are Subject Matter Experts.

Our subject matter experts stimulate discussions, generates ideas, foster curiosity and excitement among all of our training participants. All of our trainers have a minimum of 10-20 years in the training industry.

Upcoming Soft Skills Training Course Schedule

Contact us for the latest Soft Skills course schedules:

Phone: +65 6935 7406




Download Soft Skills Course Brochure

Request for this Soft Skills course brochure. Fill up the short information below and we will send it to you right away!


  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406


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Soft skills are known as character qualities or interpersonal abilities that influence your ability to work and communicate with others. They are natural abilities that can’t be taught in a classroom. They are usually known as, but not always, “people” skills. Some examples of Soft Skills include – adaptability, problem-solving, active listening, leadership, empathy, leadership.

The 10 key Soft Skills include;-

– Communication

– Self-Motivation

– Active Listening

– Leadership

– Empathy

– Problem-Solving

– Decisiveness

– Flexibility

– Adaptability

– Negotiation & Conflict Resolution

Empathy is considered as one of the most important soft skill to have. It is the ability to understand the emotions of the people around you. It is crucial as it helps us understand how other people are feeling, so we can respond appropriately to the situation at hand. Empathy is typically associated with social behaviour, and there is research that shows that greater empathy leads to more helping behaviour. Why is soft skills important?

Yes, soft skills can be learned and developed, however, not by demonstration but by participation. The best way to obtain these skills is to gain awareness and knowledge of your strengths and weaknesses, and you can ask for feedback and thoughts, observe, examine and listen to those who have a great relationship with others, and exercise the skill development in all relationships.

“Soft skills” is often used to express some of those intangible, challenging to quantify and prepare customer service skills. The usual suspects include the relational stuff of a customer interaction like the tone of voice, speaking pace, empathy, listening, and taking ownership of an issue. In contrast, hard skills might include the ability to complete a certain task like answering the phone or resetting a customer’s password, or a variety of other job-specific abilities that are trained and measured.

Soft Skills can be referred to as ‘Life Skills.’ They make a big difference to the success a person achieves. This involves a group of psychosocial and interpersonal skills which are interlinked with each other. For example, decision making is likely to involve creative and critical thinking components and values analysis.

A soft skill is one that doesn’t say much about your actual work experience or achievements. Soft skills are skills that it is assumed you are required to have, especially once you have entered and reached a specific level in your career, and shouldn’t point out in a resume. Instead, your achievements should show that you have these soft skills rather than you having to spell it out. Most of the soft skill terms are clichés that can be picked at random to help you make a resume look better.

Yes, empathy is a soft-skill. Empathy is one of the most crucial soft skills you can have. In fact, a 2018 State of Workplace Empathy Study by Businessolver found that 96% of workers that were surveyed believe that it is important for their employers to show empathy.

A few ways you can develop soft skills are through; managing your stress and channeling your energy in the right direction, having faith in yourself and the right amount of self-confidence, learning how to communicate effectively, knowing how to network, etc.

Hard skills are teachable skill sets that are easily learned. We define hard skills as the technical abilities/skills. Normally, you can acquire hard skills in the classroom or through an online course, through books and other materials, or on the job. Unlike soft skills, that are the traits that needs to be developed, such as etiquette, communication and listening, getting along with others.

Most interactions with people require some level of soft skills. In a workplace, you might be negotiating to close a deal, presenting your idea, networking for a new job, etc. We practice soft skills every day in the workplace and developing these soft skills will help you accelerate your career progression.

Regardless of the job you’re thinking of applying, you require at least some soft skills. In order to success at work, you should get along well with everyone you work with. These are skills all employers value. These skills includes; negotiation, nonverbal communication, listening, storytelling, writing skills, etc.

Soft skills have always been important in business, but recently, it has become apparent just how much more crucial they have become to the needs of the workplace. Developing new soft skills requires changing attitudes, work philosophy, and overcoming your character flaws. Also, it takes much more commitment, awareness of one’s flaws, and openness to master a personal trait than a lack of knowledge.

Problem solving is an crucial soft skill trait. It is the ability to identify difficulties, identify possible answers, implement and execute them. Some people of certain positions are required to be strong at problem-solving, but employers will always value employees with problem-solving skills regardless of their occupation.

Successful leaders have not only learned hard skills but have also mastered soft-skills. Leaders should use interpersonal skills to build morale and manage relationships. Soft skills that good leaders need include negotiating skills, active listening, and giving praise when due and more.

Writing your resume can be a challenging things to do, and it can be confusing to know what should be shown and what should be kept hidden. You should demonstrate having soft skills instead of spelling it out. A job description can help you do that.

Writing your resume can be a challenging things to do, and it can be confusing to know what should be shown and what should be kept hidden. You should demonstrate having soft skills instead of spelling it out. A job description can help you do that.

Take a look at your completed resume and check if it could be sent in for any type of job (teacher, banker, manager, etc.). If so, then you need to focus more on technical skills and your accomplishments and less on things that sound good and professional, but really aren’t helping you get where you want in your career.

Register Now

Register For This Soft Skills Course Now!
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