Customer Service Training Course
- Communicating With Customers
- Customer Focused Writing Skills
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Service Skills
- Customer Relationship Management
- Customer Telephone Techniques
- Dealing With Hostile And Abusive Customers
- Developing Good Customer Relationships
- Delivering Service Excellence
- Handling Complaints
- Handling Difficult Customers
- How To Handle Social Media Criticism
- Listening To Customers
- Managing Complaints And Feedback
- Service Recovery
- Writing Customer Service Emails
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Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.
Office Address: Knowles Training Institute, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987
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