Customer Satisfaction Course in Singapore
Customer Satisfaction Course in Singapore
It is no secret that one of the keys to increased sales is because of satisfied customers. A successful business values customer satisfaction above all else. After all, a business is nothing without them. Having satisfied customers not only increases revenue, but it also attracts new customers through their recommendations to others.
This Customer Satisfaction workshop is ideal for anyone who would like to gain a strong grasp and improve their Customer Satisfaction.
All Staff Within An Organisation
The ideal group size for this Customer Satisfaction course is:
Minimum: 5 Participants
Maximum: 15 Participants
The duration of this Customer Satisfaction workshop is 1 full day. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 2 full days, half day, 90 minutes and 60 minutes.
1 Full Day
9 a.m to 5 p.m
Below is the list of course objectives of our Customer Satisfaction course
- Explain how to use Quality Management tools and techniques.
- Develop strong customer relationships.
- Improve influence and set customer expectations.
- Measure your degree of customer focus and be able to apply a variety of methods to get more familiar to the customer.
- Explain improved people skills to improve customer service.
- Develop service to internal customers as well as external customers.
- Use skills to build powerful relationships.
- Explain Strategies for harnessing the Internet and Social Media instruments to build and sustain sustainable relationships with Customers.
Each participant will receive the following materials for the Customer Satisfaction course
Customer Satisfaction Learner’s Guide
Customer Satisfaction Key Takeaways Notes
Customer Satisfaction Essentials Ebook
Customer Satisfaction Course Handouts
Customer Satisfaction 30-Day Action Plan
Customer Satisfaction MindMaps Pack
Customer Satisfaction PPT Slides Used During Course
Customer Satisfaction Long-Term Memory Flashcards Pack
Customer Satisfaction E-Learning Course
Customer Satisfaction Online Video Course
Customer Satisfaction Essentials Audiobook
Customer Satisfaction Infographics Pack
Each course participant will receive a certification of training completion
There are 3 pricing options available for this Customer Satisfaction training course. Course participants not in Singapore may choose to sign up for our online Customer Satisfaction training course.
We have the following discounts, fundings & subsidies for this Customer Satisfaction training course
Our Trainers are Subject Matter Experts
Contact us for the latest Customer Satisfaction course schedules:
Phone: +65 6817 2530
Request for this Customer Satisfaction course brochure. Fill up the short information below and we will send it to you right away!
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.