Interpersonal Communication Training Course

Interpersonal Communication Skills Course in Singapore

Interpersonal Communication Course in Singapore

About This Interpersonal Communication Skills Course

Interpersonal Communication Skills Course in Singapore

Interpersonal skills are essential influences individuals use to interact & communicate with one another in an organisational setting. There are 7 key areas of interpersonal communication:

  • Verbal communication
  • Non-verbal communication
  • Listening skills
  • Negotiation
  • Problem-solving
  • Decision-making
  • Assertiveness

Interpersonal communication is also known as face to face communication. Interpersonal communication comprises of two behavioural; verbal and non-verbal. Interpersonal skills are the abilities we use every day while we communicate and interact with other people, both separately and in associations.

Interpersonal communication skills are a necessary part of every communication in our daily life. These are the skills that empower us to exchange information, opinions, and purpose through different means including; the tone of voice, facial expressions, gestures, and body language.

Interpersonal communication skills play a core role in our successful life including professional and relational. To improve the skill of interpersonal communication, individuals require; emotional intelligence, smartness, quick understanding, social mindfulness and, confidence to open up.

People who lack these skills were usually bad in understanding, questioning, active listening and, expressing well.

In this course, you will learn about how to polish these skills and how to utilize the elements of interpersonal communication such as receiving, analyzing and, delivering. It also helps you to strengthen the abilities you need to communicate effectively in the functional workplace. You will discover more about communication styles and learn easy-to-use means and procedures to help you develop positive connections and achieve your expert goals.

Who Should Attend This Interpersonal Communication Skills Training Workshop

This Interpersonal Communication Skills workshop is ideal for anyone who would like to gain a strong grasp and improve their Interpersonal Communication Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Interpersonal Communication Skills Training Program

The ideal group size for this Interpersonal Communication Skills course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For this Interpersonal Communication Skills  Course

The duration of this Interpersonal Communication Skills workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Interpersonal Communication Skills Course Benefits

Below is the list of course benefits of our Interpersonal Communication Skills course

  1. Enables you to make discoveries about others.
  2. Allow you to learn about yourself.
  3. Learn about others feelings and opinions.
  4. Understand the situations and solve problems.
  5. Develop new skills in communication.
  6. Feel more confident about your interpersonal skills.

Interpersonal Communication Skills Course Objectives

Below is the list of course objectives of our Interpersonal Communication Skills course

  • Explain the difference between hearing and listening
  • Identify some ways to increase the verbal skills of asking questions and communicating with power.
  • Know what is ‘non-verbal communication’ and how it can improve interpersonal relationships.
  • Recognise the skills required in starting a conversation.
  • Identify ways of creating a powerful first introduction, remembering names, and managing situations when you have forgotten someone’s name.
  • Explain how seeing the other side can improve skills in influencing other people.
  • Explain how the use of facts and emotions can help bring people to your side. 
  • Distinguish ways of sharing one’s opinions constructively.
  • Discover some ways in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Discover some ways in making an impact through powerful first impressions. 

Course Content For This Interpersonal Communication Skills Training Course

Below is the list of course content of our Interpersonal Communication Skills training course

Interpersonal Skills Course: Part 1: Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives

Interpersonal Skills Course: Part 2: Verbal Communication Skills
Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Communicating with Power

Interpersonal Skills Course: Part 3: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It

Interpersonal Skills Course: Part 4: Making Small Talk and Moving Beyond
The Four Levels of Conversation

Interpersonal Skills Course: Part 5: Moving the Conversation Along
Asking for Examples
Using Repetition
Using Summary Questions
Asking for Clarity and Completeness

Interpersonal Skills Course: Part 6: Remembering Names
Creating a Powerful Introduction
Using Mnemonics
Uh-Oh I’ve Forgotten Your Name

Interpersonal Skills Course: Part 7: Influencing Skills
Seeing the Other Side
Building a Bridge
Giving In Without Giving Up

Interpersonal Skills Course: Part 8: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing It All Together

Interpersonal Skills Course: Part 9: Sharing Your Opinion
Using I-Messages
Disagreeing Constructively
Building Consensus

Interpersonal Skills Course: Part 10: Negotiation Basics

Interpersonal Skills Course: Part 11: Making An Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive

Interpersonal Skills Course: Part 12: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Interpersonal Communication Skills Value Added Materials

Each participant will receive the following materials for the Interpersonal Communication Skills course

Interpersonal Communication Skills Learner’s Guide

Interpersonal Communication Skills Key Takeaways Notes

Interpersonal Communication Skills Essentials Ebook

Interpersonal Communication Skills Course Handouts

Interpersonal Communication Skills 30-Day Action Plan

Interpersonal Communication Skills MindMaps Pack

Interpersonal Communication Skills PPT Slides Used During Course

Interpersonal Communication Skills Long-Term Memory Flashcards Pack

Interpersonal Communication Skills E-Learning Course

Interpersonal Communication Skills Online Video Course

Interpersonal Communication Skills Essentials Audiobook

Interpersonal Communication Skills Infographics Pack

Interpersonal Communication Skills Certification

Each course participant will receive a certification of training completion

Interpersonal Communication Skills Course Fees

There are 3 pricing options available for this Interpersonal Communication Skills training course. Course participants not in Singapore may choose to sign up for our online Interpersonal Communication Skills training course.

2-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Upcoming Interpersonal Communication Skills Training Course Schedule

Contact us for the latest Interpersonal Communication Skills course schedules:

Phone: +65 6817 2530




    Download Interpersonal Communication Skills Course Brochure

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      • Post-Training Support: A vast majority of training does not have any effect beyond 120 days. But to work, training has to have a strong pre- and post-training component. Post-training reinforcement consequently helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: Similarly, we’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning outputs. As a result, Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

      • Course Development — The workshop modules follow a systematic and logical arrangement. Therefore, this structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

      Knowles Training Institute Singapore Clients

      Course Enquiries

      Fill up the form and we will get back to you in less than 1 working day.

      Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

      Office Address: Knowles Training Institute, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

      Office Phone: +65 6935 7406

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