Administrative Support Staff Course

Administrative Support Staff Skills Course in Singapore

Administrative Support Staff Course Singapore

About This Administrative Support Staff Training Program Course

Administrative Support Staff Skills Training Course in Singapore

Every organization needs an administrative staff who will make sure things are running smoothly leaving the senior executive they support free to deal with other important tasks. If you want to be of value to the industry, learning administrative support staff skills could secure you a job that will last a long time.

Who Should Attend This Administrative Support Staff Skills Course Workshop

This workshop is ideal for anyone who would like to gain a strong grasp and improve their Administrative Support Staff Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Administrative Support Staff Skills Training Program

The ideal group size for this Administrative Support Staff Skills course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Administrative Support Staff Workshop Course Duration

The duration of this Administrative Support Staff Skills workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Course Objectives

Below is the list of course objectives of our Administrative Support Staff Skills course

  • State some ways to deal with emails
  • Discuss how to manage electronic files
  • Explain some effective ways to manage your time
  • Illustrate effective ways of getting things done on time
  • Explain how to plan for small and large scale meetings
  • Recognise the difference between listening and hearing
  • Describe some ways to project a powerful body language
  • Illustrate some ways to resolve conflict
  • Describe some techniques for working well with your manager
  • Apply the methods for dealing with a heavy workload

Course Content

Below is the list of course content of our Administrative Support Staff Skills training course

  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail
  • Keeping Your Workspace Organized
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox
  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules
  • Prioritizing your Tasks
  • The Secret to Staying on Track
  • Goal Setting 101
  • Planning Small Meetings
  • Planning Large Meetings
  • Organising Travel
  • Listening and Hearing: They Aren”t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Body Language
  • The Signals You Send to Others
  • It”s Not What You Say, It”s How You Say It
  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions
  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations
  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload

Administrative Support Staff Skills Course Value Added Materials

Each participant will receive the following materials for this course

Learner’s Guide

Key Takeaways Notes

Essential Ebook

Course Handouts

30-Day Action Plan

MindMaps Pack

PPT Slides Used During Course

Long-Term Memory Flashcards Pack

E-Learning Course

Online Video Course

Essential Audiobook

Infographics Pack

Course Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Administrative Support Staff Skills training course. Course participants not in Singapore may choose to sign up for our online training course.

2-Full Day Course

S$78997
  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

S$88997
  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Upcoming Course Schedule

Contact us for the latest Administrative Support Staff Skills course schedules:

Phone: +65 6817 2530

Email: contact@knowlesti.com

Message:

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      • Post-Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

      • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

      Knowles Training Institute Singapore ClientsKnowles Training Institute Singapore Clients

      Course Enquiries

      Fill up the form and we will get back to you in less than 1 working day.

      Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

      Office Address: Knowles Training Institute, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

      Office Phone: +65 6935 7406

      Email: contact@knowlesti.sg

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