Business Etiquette Course in Singapore
About This Course
Business Etiquette Course in Singapore
Business Etiquette is the set of expected behaviour exhibited by business professionals to build a reputable first impression. In order to build strong relationships with other people, knowledge of the proper decorum during social interactions is necessary. Business opportunities are often decided in a matter of minutes, and having less capacity to impress clients lessens the chance of acquiring the deal.
Knowing Business Etiquette helps professionals prepare themselves for handling business deals and creating professional relationships with potential clients. More so, participants will learn the importance of understanding the diversity of culture in creating strong networks.
In this Business Ethics course, participants will learn the basic rules of business etiquette. They will be guided on the basic principles to follow in showing politeness and respect towards clients. The course will handle business etiquette in terms of verbal, nonverbal, and written communication. In addition, participants will be briefed on the cultural differences which they need to note.
Who Should Attend
This Business Etiquette workshop is ideal for anyone who would like to gain a strong grasp and improve their time management.
All Staff Within An Organisation
Managers
Team Leaders
Executives
Assistants
Officers
Secretaries
Group Size
The ideal group size for this Business Etiquette course is:
Minimum: 5 Participants
Maximum: 15 Participants
Course Duration
The duration of this Business Etiquette workshop is 1 full day. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 2 full days, 1 day, half day, 90 minutes and 60 minutes.
1 Full Day
9 a.m to 5 p.m
Course Benefits
Below is the list of course benefits of our Business Etiquette course
Develop professionalism through the knowledge of business etiquette
Learn how to deal with different types of clients
Understand the cultural differences in handling deals among different nationalities
Improve existing practices in dealing with clients
Obtain skills needed for establishing a good impression to clients
Course Objectives
Below is the list of course benefits of our Business Etiquette objectives
Develop an understanding of the importance of business etiquette in handling deals
Identify undesirable behaviors that negatively impact client’s impression
Assess business protocols in dealing with clients and customers
Determine best practices in fostering respect towards clients and customers
Build the reputation and image of the business in terms of professionalism
Strategize in handling clients and customers
Resolve issues that may arise regarding cultural differences
Communicate with clients more efficiently and politely
Implement standard protocols in handling clients with respect
Orient employees to be culturally sensitive towards clients and customers
Incorporate the value of politeness and respect in providing service to customers
Manage the capacity of employees to build networks with potential clients
Course Content
Below is the list of course benefits of our Business Etiquette training programme content
Understanding the basic principles of Business Etiquette
What is the purpose of Business Etiquette?
What are common Business Etiquette Rules?
Do’s and Don’ts of Business Etiquette
Business Etiquette in Verbal and Written Communication
Business Etiquette in Nonverbal Communication
Practicing Business Etiquette
Business Etiquette for Network-Building
Handling Social Interactions
Fostering Politeness and Respect to wards others
Incorporating culture in establishing professional networks and contacts
Business Etiquette for Business Agreements
Communicating properly
- Setting up the business meeting
- Correspondence through email or phone
- Making the necessary preparations
How to properly behave during business meetings
Incorporating culture in handling business deals
Value Added Materials
Each participant will receive the following materials for the time management course
Business Etiquette Learner’s Guide
Business Etiquette Key Takeaways Notes
Business Etiquette Essentials Ebook
Business Etiquette Course Handouts
Business Etiquette 30-Day Action Plan
Business Etiquette MindMaps Pack
Business Etiquette PPT Slides Used During Course
Business Etiquette Long-Term Memory Flashcards Pack
Business Etiquette E-Learning Course
Business Etiquette Online Video Course
Business Etiquette Essentials Audiobook
Business Etiquette Infographics Pack
Certification
Each course participant will receive a certification of training completion
Course Fees
There are 3 pricing options available for this Business Etiquette training course. Course participants not in Singapore may choose to sign up for our online Business Etiquette training course.
2-Full Day Course
- Learner’s Guide
- Course Handouts
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Premium 2-Full Day Course
- Learner’s Guide
- Course Handouts
- PPT Slides Used During Training Course
- Long-Term Memory Flashcards Guide TM
- 1 Year Access to Online Training Video Course (*Worth S$189.97)
- Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
- Key Learning Takeaway Notes (*Worth S$18.97)
- Audio Book (*Worth S$18.97)
- eBook (*Worth S$14.97)
- Course Infographics Pack (*Worth S$11.97)
- Course Mind Maps (*Worth S$8.97)
- 30-Day Action Plan
1 Year Access to Online Course
- Learner’s Guide
- Course Handouts
- PPT Slides Used During Training Course
- Long-Term Memory Flashcards Guide TM
- 1 Year Access to Online Training Video Course (*Worth S$189.97)
- Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
- Key Learning Takeaway Notes (*Worth S$18.97)
- Audio Book (*Worth S$18.97)
- eBook (*Worth S$14.97)
- Course Infographics Pack (*Worth S$11.97)
- Course Mind Maps (*Worth S$8.97)
- 30-Day Action Plan
Course Discounts, Fundings & Subsidies
We have the following discounts, fundings & subsidies for this Business Etiquette training course
Course Location
Knowles Training Institute, 15 Changi Business Park Crescent, #05-06, Haite Building, Singapore 486006
Nearest Mrt Station: Singapore Expo MRT Station, Upper Changi MRT Station
Bus: Free Shuttle Bus from Changi City Point at 10 minutes Frequency
Drive: Ample of Parking Available. Quick Access to PIE, ECP & TPE
Course Facilitator
Our Trainers are Subject Matter Experts
Upcoming Course Schedule
Contact us for the latest Business Etiquette course schedules:
Phone: +65 6817 2530
Email: contact@knowlesti.com
Message:
Download Course Brochure
Request for this Business Etiquette course brochure. Fill up the short information below and we will send it to you right away!
Immediate Results
KTI Training Methodology ™
Why Register For This Training Course?
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
Course Enquiries
Fill up the form and we will get back to you in less than 1 working day.
Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.
Office Address: Knowles Training Institute, 15 Changi Business Park Crescent, #05-06, Haite Building, Singapore 486006
Office Phone: +65 6935 7406
Email: contact@knowlesti.sg
Whatsapp: +65 9029 4015
Booking Form for Training Rooms Rental
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