Business Etiquette Course in Singapore

About This Business Etiquette Training Course 

Business Etiquette Course in Singapore

Business Etiquette is the set of expected behaviour exhibited by business professionals to build a reputable first impression. In order to build strong relationships with other people, knowledge of the proper decorum during social interactions is necessary. Business opportunities are often decided in a matter of minutes, and having less capacity to impress clients lessens the chance of acquiring the deal.

Knowing Business Etiquette helps professionals prepare themselves for handling business deals and creating professional relationships with potential clients. More so, participants will learn the importance of understanding the diversity of culture in creating strong networks.

In this Business Ethics course, participants will learn the basic rules of business etiquette. They will be guided on the basic principles to follow in showing politeness and respect towards clients. The course will handle business etiquette in terms of verbal, nonverbal, and written communication.  In addition, participants will be briefed on the cultural differences which they need to note.

Who Should Attend This Business Etiquette Workshop

This Business Etiquette workshop is ideal for anyone who would like to gain a strong grasp and improve their time management.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Business Etiquette Training Program

The ideal group size for this Business Etiquette course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Business Etiquette Skills Course

The duration of this Business Etiquette workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Business Etiquette Course Benefits

Below is the list of course benefits of our Business Etiquette course

  • Develop professionalism through the knowledge of business etiquette

  • Learn how to deal with different types of clients

  • Understand the cultural differences in handling deals among different nationalities

  • Improve existing practices in dealing with clients

  • Obtain skills needed for establishing a good impression to clients

Business Etiquette Course Objectives

Below is the list of course objectives of our Business Etiquette course

  • Develop an understanding of the importance of business etiquette in handling deals

  • Identify undesirable behaviors that negatively impact client’s impression

  • Assess business protocols in dealing with clients and customers

  • Determine best practices in fostering respect towards clients and customers

  • Build the reputation and image of the business in terms of professionalism

  • Strategize in handling clients and customers

  • Resolve issues that may arise regarding cultural differences

  • Communicate with clients more efficiently and politely

  • Implement standard protocols in handling clients with respect

  • Orient employees to be culturally sensitive towards clients and customers

  • Incorporate the value of politeness and respect in providing service to customers

  • Manage the capacity of employees to build networks with potential clients

Course Content For This Business Etiquette Training Course

Below is the list of course content of our Business Etiquette training course

Understanding the basic principles of Business Etiquette

  • What is the purpose of Business Etiquette?

  • What are common Business Etiquette Rules?

  • Do’s and Don’ts of Business Etiquette

  • Business Etiquette in Verbal and Written Communication

  • Business Etiquette in Nonverbal Communication

  • Practicing Business Etiquette

Business Etiquette for Network-Building

  • Handling Social Interactions

  • Fostering Politeness and Respect to wards others

  • Incorporating culture in establishing professional networks and contacts

Business Etiquette for Business Agreements

  • Communicating properly

    • Setting up the business meeting
    • Correspondence through email or phone
    • Making the necessary preparations
  • How to properly behave during business meetings

  • Incorporating culture in handling business deals

Business Etiquette Value Added Materials

Each participant will receive the following materials for the time management course

Business Etiquette Learner’s Guide

Business Etiquette Key Takeaways Notes

Business Etiquette Essentials Ebook

Business Etiquette Course Handouts

Business Etiquette 30-Day Action Plan

Business Etiquette MindMaps Pack

Business Etiquette PPT Slides Used During Course

Business Etiquette Long-Term Memory Flashcards Pack

Business Etiquette E-Learning Course

Business Etiquette Online Video Course

Business Etiquette Essentials Audiobook

Business Etiquette Infographics Pack

Business Etiquette Certification

Each course participant will receive a certification of training completion

Business Etiquette Course Fees

There are 3 pricing options available for this Business Etiquette training course. Course participants not in Singapore may choose to sign up for our online Business Etiquette training course.

2-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Course Discounts, Fundings & Subsidies

We have the following  discounts, fundings & subsidies for this Business Etiquette training course

Course Facilitator

Our Trainers are Subject Matter Experts

Our subject matter experts stimulate discussions, generates ideas, foster curiosity and excitement among all of our training participants. All of our trainers have a minimum of 10-20 years in the training industry.

Upcoming Business Etiquette Training Course Schedule 

Contact us for the latest Business Etiquette course schedules:

Phone: +65 6817 2530



Will This Course Be Sponsored By Your Organisation?

Download Business Etiquette Course Brochure

Request for this Business Etiquette course brochure. Fill up the short information below and we will send it to you right away!

Immediate Results

KTI Training Methodology ™

Why Register For This Training Course?

  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Business Etiquette Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406


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Register Now For This Business Etiquette Course in Singapore

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