Writing A Standard Operating Procedure Course in Singapore
Writing A Standard Operating Procedure Course in Singapore
When a budding business is aiming for organizational standardization, among the things it needs to accomplish is creating a list of standard operating procedures (SOP). An SOP is a set of best practices listed for employees to follow in order to achieve uniformity in how they do business within the company.
This Writing A Standard Operating Procedure workshop is ideal for anyone who would like to gain a strong grasp on Writing A Standard Operating Procedure.
All Staff Within An Organisation
The ideal group size for this Writing A Standard Operating Procedure course is:
Minimum: 5 Participants
Maximum: 15 Participants
The duration of this Writing A Standard Operating Procedure workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Below is the list of course benefits of our Writing A Standard Operating Procedure course
Minimise learning downtime for new employees.
Ensure each employee understand their roles and responsibilities.
Provides employees with clear direction to perform a job effectively.
Gain support from employees, upper management and stakeholders for your procedures.
Ensure consistency in the quality of duties performed.
Can be used for reflection and growth or an organization.
Delegation of tasks becomes easier
Below is the list of course objectives for The Writing A Standard Operating Procedure Course
- Introduction to Standard Operating Procedure
- Analyse & Plan for You Standard Operating Procedure
- Designing Your Standard Operating Procedure
- Developing & Implementing Your Standard Operating Procedure
- Implementing Your Standard Operating Procedure
- Evaluate Your Standard Operating Procedure
- Review Your Standard Operating Procedure
- Maintaining Your Standard Operating Procedure
Below is the list of course content of our Writing A Standard Operating Procedure training course
Introduction to Standard Operating Procedure
- What is a Standard Operating Procedure (SOP)
- Overview on How to create a SOP
- List 5 Benefits of a SOP
- What is the Purpose of an SOP
- Understand how you are going to present your SOP
- Example of a Good SOP and example of a Bad SOP
- Writing an SOP using an ISO-9000 template
Analyse & Plan for You Standard Operating Procedure
- Gathering data for your SOP
- Identifying your target ‘audience’ for your SOP
- Meet the ISO 9000 requirements of quality standards and compliance
- How to structure and organize the SOP
- What to add and what not to add
- Developing policies, procedure or instructions using a process template
Designing Your Standard Operating Procedure
- Formatting Your SOP in accordance with ISO-9000 template
- Use of effective writing style for SOP
- Editing and Re-editing your SOP
- Governance, content reuse, single sourcing and ownership
- Learning The lifecycle of SOPs
Developing & Implementing Your Standard Operating Procedure
- Effectively using Visual Images and aids in your SOP
- Some advanced techniques for improving your SOP
- Keeping Your SOP concise and accurate
- Developing logical ideas and flow of processes in your SO
- Use of flow-charts, process maps, images and diagrams
- Testing Your SOP
Evaluate, Review and Maintaining Your Standard Operating Procedure
- Evaluating your SOP
- Reviewing your SOP
- Revising your SOP
- Maintaining Your SOP
Each participant will receive the following materials for the Writing A Standard Operating Procedure course
Writing A Standard Operating Procedure Learner’s Guide
Writing A Standard Operating Procedure Key Takeaways Notes
Writing A Standard Operating Procedure Essentials Ebook
Writing A Standard Operating Procedure Course Handouts
Writing A Standard Operating Procedure 30-Day Action Plan
Writing A Standard Operating Procedure MindMaps Pack
Writing A Standard Operating Procedure PPT Slides Used During Course
Writing A Standard Operating Procedure Long-Term Memory Flashcards Pack
Writing A Standard Operating Procedure E-Learning Course
Writing A Standard Operating Procedure Online Video Course
Writing A Standard Operating Procedure Essentials Audiobook
Writing A Standard Operating Procedure Infographics Pack
Each course participant will receive a certification of training completion
There are 3 pricing options available for this Writing A Standard Operating Procedure training course. Course participants not in Singapore may choose to sign up for our online Writing A Standard Operating Procedure training course.
Contact us for the latest Writing A Standard Operating Procedure course schedules:
Phone: +65 6817 2530
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Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
Here are steps on how to write an SOP document:
Step 1: Start with the end in mind.
Step 2: Pick a format.
Step 3: Ask for input by end-users.
Step 4: Define the scope.
Step 5: Identify the audience.
Step 6: Write SOP.
Step 7: Review, test, edit, repeat.
Use a standard operating procedure template document to describe an SOP in a company. Usually, it is written in a systematic format highlighting various aspects that make the company distinguished and unique from the rest.
A Standard Operating Procedure outlines regularly-recurring operations relevant to the quality of the investigation. Several consequential SOP types are:
- Fundamental SOPs. These give instructions on how to create SOPs of the other categories.
- Methodic SOPs. These are the SOPs for the more specific operations.
Standardised procedures guide workers and reduce the possibility of missed steps or other errors that impact the quality of the completed product. Meticulously follow SOPs to create the product or service the same way from start to finish.
A standard operating procedure is a collection of standardised instructions composed by an organisation for workers to perform complex routine operations. SOPs aim to produce efficiency, quality output and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.
Standard Operating Procedures (SOPs) are specific written instructions to accomplish uniformity of performing a specific function.
SOPs formulate standardised ways to get work done, while policies and procedures give more flexibility for a worker to improvise. Because of this, policies and procedures create more likelihood of a standardised product or service, but SOPs ensure that a product or service is delivered the exact way every time.
Importance and Benefits of Standard Operating Procedures
- Readiness for Future Growth.
- Self-protect from Knowledge Loss.
- Save on Training Costs.
- Standard Operating Procedures Simplify Performance Management.
- Control the Quality and Consistency of the Product.
SOPs vs Work Instructions. Whereas SOPs are management documents that tell employees what actions to take under a variety of circumstances, work instructions tell these actions in detail.
An SOP is a valuable business tool for an organisation to communicate the correct way of carrying out an activity. Update the operating procedures with improvements made to the process. Each update requires new training. Updating SOPs communicates the process changes to employees.
Unless otherwise specified, an official purpose statement is ideally two pages long, uses a maximum of 12 point font and is double spaced in standard margins. With these font specifications, a standard SOP would be about 800 to 1000 words. Do not use colourful text or images anywhere.
A standard operating procedure manual is a handbook of instructions for the organisation’s essential tasks. It houses all an organisation’s individual SOPs in one place and provides a complete guide for overall operations.
Have a meeting with the team responsible for the procedure:
- Distinguish the purpose of the procedure (What are the inputs, outputs, and goals?)
- Define a start-point and end-point.
- Identify the audience.
- Agree on the level of detail required.
- Talk through the necessary steps and principles.
A Standard Operating Procedure (SOP) is a collection of written instructions that document a habitual or repetitive activity that employees of an organisation must follow. This document guides the preparation and use of an SOP within a quality system.
Generally, the immediate supervisor, such as a section or branch chief or the organisation’s quality assurance officer, review and authorise each SOP. Signature approval indicates that management authorises the SOP.
Study director is chiefly responsible for SOPs. The Quality Assurance Unit are individuals responsible for observing whether the study report and tests are meeting the SOP. SOPs can also educate employees about standard business practices, activities, or tasks.
An SOP is a procedure specific to the operation that describes the activities necessary to complete tasks by industry regulations, provincial laws or even just standards for running the business. Any document that is a “how-to” falls into the category of procedures.
The purpose of an SOP is to educate detailed instructions on how to carry out a task so that any team member can perform the task correctly every time. The purpose or objective of an SOP should restate and grow a well-written title. A well-written SOP will facilitate training.
5 Fundamental Steps to Creating Powerful Standard Operating Procedures
- STEP 1 – Develop a list of processes that needs SOP creation.
- STEP 2 – Plan the process for developing and managing SOPs.
- STEP 3 – Collect information for the content of the SOP.
- STEP 4 – Write, review and publish the SOP.
- STEP 5 – Maintaining the SOP over time.
Here are some important rules to follow:
- Write actions out in the order in which they happen.
- Avoid too many words.
- Use the active voice.
- Use lists and bullets.
- Avoid being too brief. Otherwise, clarity may be lost.
- Explain assumptions, and make sure the assumptions are valid.
- Use jargon and slang carefully.