Negotiating with Difficult Personalities Training Course in Singapore

Our training course “Negotiation Skills Training Course in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands.

Welcome to the Negotiating with Difficult Personalities Training Course in Singapore, where the art of negotiation meets the challenge of diverse personalities. In today’s dynamic business landscape, effective negotiation skills are crucial, but they are often put to the test when dealing with difficult individuals. This specialised course is designed to equip you with the strategies and insights needed to navigate complex negotiations with confidence and tact.

Throughout this course, you will delve into the psychology behind challenging behaviours, gaining a deeper understanding of what drives different personality types in negotiation scenarios. From assertive adversaries to overly accommodating counterparts, you will learn how to identify, assess, and adapt to various personality traits to achieve mutually beneficial outcomes. Practical exercises and case studies tailored to Singapore’s multicultural environment will enhance your ability to apply negotiation strategies effectively.

Led by seasoned negotiation experts, this training will empower you with practical tools to manage conflict constructively and turn adversarial encounters into opportunities for collaboration. Whether you are negotiating contracts, managing team dynamics, or resolving disputes, mastering the art of negotiating with difficult personalities is a skill that can elevate your professional success. Join us in mastering this essential skill set at the Negotiating with Difficult Personalities Training Course in Singapore and transform challenging negotiations into strategic advantages.

Enrol now in the Negotiating with Difficult Personalities Training Course in Singapore to sharpen your negotiation prowess and excel in diverse professional settings where effective communication and conflict resolution are paramount.

Who Should Attend this Negotiating with Difficult Personalities Training Course in Singapore


This training course is tailored for professionals across various sectors in Singapore who regularly engage in negotiations and seek to enhance their skills in handling challenging personalities. Executives, managers, and team leaders who negotiate contracts, manage client relationships, or mediate conflicts within their teams will find immense value in this specialised programme. Additionally, professionals in human resources, legal departments, and project management roles will benefit from mastering strategies to navigate difficult negotiations effectively.

Attending this course is particularly advantageous for individuals who aspire to sharpen their negotiation skills in multicultural and fast-paced environments. Participants looking to improve their ability to manage conflict, influence outcomes positively, and build collaborative relationships will find the techniques and insights offered invaluable. Whether you are a seasoned negotiator or new to managing difficult personalities in negotiations, this course provides practical tools and strategies to excel.

Enrol in the Negotiating with Difficult Personalities Training Course in Singapore and gain the expertise needed to handle diverse negotiation challenges confidently, turning potential conflicts into opportunities for productive dialogue and mutual understanding.

  • Executives
  • Managers
  • Team Leaders
  • Professionals in Human Resources
  • Legal Professionals

Course Duration for Negotiating with Difficult Personalities Training Course in Singapore


Join us for the comprehensive Negotiating with Difficult Personalities Training Course in Singapore, available in various formats to suit your schedule. Dive deep into negotiation strategies over 3 full days of intensive training or opt for a condensed 1-day workshop for a focused learning experience. For those with limited time, we offer half-day sessions that cover key aspects of negotiating with challenging personalities in Singapore. Additionally, explore our concise 90-minute and 60-minute sessions tailored to deliver targeted insights and practical tips for immediate application.

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Negotiating with Difficult Personalities Training Course in Singapore


Discover how to effectively negotiate with challenging personalities in the Negotiating with Difficult Personalities Training Course in Singapore, equipping you with essential skills for successful interactions.

  • Learn strategies to manage and defuse conflict.
  • Gain insights into the psychology of difficult personalities.
  • Develop techniques for maintaining composure under pressure.
  • Enhance your ability to influence and persuade.
  • Practise negotiation tactics in realistic scenarios.
  • Build confidence in handling diverse negotiation challenges.
  • Improve relationship-building skills.
  • Acquire tools for constructive dialogue and problem-solving.
  • Master strategies for reaching mutually beneficial agreements.
  • Network with peers facing similar challenges in Singapore.

Course Objectives for Negotiating with Difficult Personalities Training Course in Singapore


The Negotiating with Difficult Personalities Training Course in Singapore aims to equip participants with practical skills to effectively handle challenging negotiations. Participants will learn strategies to manage difficult personalities and achieve positive outcomes in various professional contexts.

  • Understand the different types of difficult personalities in negotiations.
  • Develop empathy and rapport-building skills.
  • Identify triggers and de-escalate tense situations.
  • Practice active listening and communication techniques.
  • Apply conflict resolution strategies effectively.
  • Enhance assertiveness and negotiation confidence.
  • Analyze negotiation dynamics and power structures.
  • Foster collaboration and win-win solutions.
  • Navigate cultural differences in negotiation scenarios.
  • Utilize tactics for managing emotions during negotiations.
  • Implement strategies for long-term relationship building.
  • Adapt negotiation techniques to different negotiation styles.

Course Content for Negotiating with Difficult Personalities Training Course in Singapore


Explore essential strategies and practical techniques in the Negotiating with Difficult Personalities Training Course in Singapore, designed to enhance negotiation skills in challenging scenarios.

  1. Understand the different types of difficult personalities in negotiations
    • Recognize assertive, passive-aggressive, and overly accommodating behaviours. 
    • Analyze the impact of personality traits on negotiation outcomes. 
    • Explore case studies of difficult negotiations in diverse settings. 
  2. Develop empathy and rapport-building skills
    • Practice active listening techniques to understand underlying concerns. 
    • Build trust through effective communication and non-verbal cues. 
    • Role-play exercises to enhance empathy and rapport with challenging personalities.
  3. Identify triggers and de-escalate tense situations
    • Learn to identify triggers that escalate conflict during negotiations. 
    • Implement strategies to defuse tension and maintain constructive dialogue. 
    • Role-play scenarios to practice de-escalation techniques in real-time. 
  4. Practice active listening and communication techniques
    • Develop active listening skills to clarify intentions and emotions. 
    • Use questioning techniques to uncover underlying interests and motivations. 
    • Role-play exercises to enhance communication effectiveness in negotiations. 
  5. Apply conflict resolution strategies effectively
    • Learn collaborative problem-solving approaches to resolve conflicts. 
    • Practice principled negotiation methods to address differing interests. 
    • Analyze case studies of successful conflict resolution in negotiation settings. 
  6. Enhance assertiveness and negotiation confidence
    • Develop assertiveness techniques to express needs and interests clearly. 
    • Role-play exercises to build confidence in assertive negotiation strategies. 
    • Receive feedback on assertiveness skills from peers and facilitators. 
  7. Analyze negotiation dynamics and power structures
    • Understand the influence of power dynamics on negotiation outcomes. 
    • Analyze strategies for balancing power in negotiations. 
    • Role-play scenarios to navigate power dynamics effectively. 
  8. Foster collaboration and win-win solutions
    • Learn strategies to foster collaboration and build consensus. 
    • Practice integrative negotiation techniques to achieve win-win outcomes. 
    • Role-play exercises to negotiate mutually beneficial agreements. 
  9. Navigate cultural differences in negotiation scenarios
    • Understand the impact of culture on negotiation styles and preferences. 
    • Develop cross-cultural communication skills to bridge cultural gaps. 
    • Analyze case studies of successful cross-cultural negotiations. 
  10. Utilize tactics for managing emotions during negotiations
    • Learn strategies for managing emotions such as frustration and anger. 
    • Practice techniques for maintaining composure under pressure. 
    • Role-play exercises to apply emotional management tactics in negotiations. 
  11. Implement strategies for long-term relationship building
    • Explore strategies to build and maintain trust in professional relationships. 
    • Develop skills to nurture long-term partnerships through effective negotiation. 
    • Analyze case studies of successful relationship-building in negotiation contexts. 
  12. Adapt negotiation techniques to different negotiation styles
    • Understand different negotiation styles such as competitive, collaborative, and compromising. 
    • Develop adaptive strategies to respond to varying negotiation styles. 
    • Role-play scenarios to practice adapting negotiation techniques in diverse settings. 

Course Fees for Negotiating with Difficult Personalities Training Course in Singapore


Discover the flexible pricing options available for the Negotiating with Difficult Personalities Training Course in Singapore, designed to accommodate various budgets and preferences. Choose from four different pricing plans tailored to meet your professional development needs. Contact us to learn more about the pricing options available for this comprehensive training programme.

  • SGD 1,334.96 For a 60-minute Lunch Talk Session.
  • SGD 584.96 For a Half Day Course Per Participant.
  • SGD 884.96 For a 1 Day Course Per Participant.
  • SGD 1,184.96 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Negotiating with Difficult Personalities Training Course in Singapore


Stay informed about upcoming sessions and download our detailed brochure for the Negotiating with Difficult Personalities Training Course in Singapore to explore course details, schedules, and registration information. Keep an eye out for updates on future training dates and special offers tailored to enhance your negotiation skills in challenging scenarios. Visit our website to access the latest information and resources available for this essential professional development opportunity.


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