Mediation and Dispute Resolution Training Course in Singapore

Our training course “Negotiation Skills Training Course in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands.

In today’s dynamic business environment, conflicts are inevitable, but how organisations manage and resolve them can define their success. The Mediation and Dispute Resolution Training Course in Singapore equips participants with essential skills to navigate and resolve disputes effectively. Whether you’re an HR professional, a team leader, or an aspiring mediator, this course offers practical insights and techniques tailored to the Singaporean context.

Participants will delve into the intricacies of mediation, understanding its principles and methodologies that promote constructive dialogue and mutual understanding. Through interactive workshops and case studies, attendees will master the art of facilitating negotiations and guiding parties towards sustainable agreements. This course not only emphasises the legal frameworks and ethical considerations but also nurtures interpersonal skills crucial for fostering collaborative solutions.

Moreover, the Mediation and Dispute Resolution Training Course in Singapore addresses diverse scenarios, from workplace conflicts to commercial disputes, providing versatile strategies applicable across various sectors. Whether resolving conflicts within teams or negotiating complex agreements, participants will gain confidence in their ability to handle disputes professionally and empathetically.

Join us in mastering the art of mediation and dispute resolution in Singapore. Explore effective communication techniques, ethical practices, and the legal landscape underpinning successful conflict resolution. Enrol today in the Mediation and Dispute Resolution Training Course in Singapore to empower yourself with essential skills that transcend organisational boundaries and foster harmonious relationships.

Who Should Attend this Mediation and Dispute Resolution Training Course in Singapore


Navigating conflicts with professionalism and diplomacy is essential for anyone involved in organisational dynamics. The Mediation and Dispute Resolution Training Course in Singapore offers a comprehensive exploration into effective conflict resolution strategies tailored to the Singaporean context. This course is designed for professionals across industries who seek to enhance their mediation skills and cultivate a harmonious work environment. By mastering the principles of mediation, participants will gain valuable insights into negotiation techniques, ethical considerations, and legal frameworks crucial for resolving disputes effectively.

Moreover, the Mediation and Dispute Resolution Training Course in Singapore goes beyond theoretical knowledge, providing practical tools and simulations that simulate real-world scenarios. Participants will engage in role-playing exercises, case studies, and group discussions, allowing them to apply learned techniques in a supportive and educational environment. Whether you’re looking to strengthen your conflict resolution skills or aspire to become a certified mediator, this course equips you with the necessary competencies to facilitate productive dialogue and achieve mutually beneficial outcomes.

Enrol in the Mediation and Dispute Resolution Training Course in Singapore to empower yourself with the expertise needed to navigate and resolve conflicts adeptly in professional settings. Gain confidence in handling disputes constructively and contribute to fostering a positive and collaborative work environment where conflicts are opportunities for growth and understanding.

  • HR Managers
  • Team Leaders
  • Legal Professionals
  • Business Owners
  • Project Managers

Course Duration for Mediation and Dispute Resolution Training Course in Singapore


The Mediation and Dispute Resolution Training Course in Singapore offers flexible duration options to suit various schedules and needs. Participants can choose from a comprehensive 3 full-day programme, a focused 1-day session, a concise half-day workshop, or quick yet impactful 90-minute and 60-minute courses. Each duration is designed to deliver essential skills and knowledge, ensuring you gain valuable insights from the Mediation and Dispute Resolution Training Course in Singapore regardless of your time commitment.

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Mediation and Dispute Resolution Training Course in Singapore


The Mediation and Dispute Resolution Training Course in Singapore equips participants with the skills and knowledge to effectively manage and resolve conflicts, enhancing both personal and organisational success.

  • Improved conflict resolution skills
  • Enhanced negotiation techniques
  • Greater understanding of legal frameworks in mediation
  • Development of effective communication strategies
  • Increased ability to foster collaborative solutions
  • Strengthened ethical decision-making
  • Practical experience through role-playing and case studies
  • Higher confidence in handling disputes
  • Better team dynamics and workplace harmony
  • Certification and professional recognition

Course Objectives for Mediation and Dispute Resolution Training Course in Singapore


The Mediation and Dispute Resolution Training Course in Singapore aims to provide participants with a comprehensive understanding of conflict resolution principles and practical mediation techniques. By the end of the course, attendees will be well-equipped to handle disputes effectively and foster a collaborative work environment.

  • Gain a thorough understanding of conflict resolution theories
  • Learn effective mediation techniques and strategies
  • Develop skills to facilitate constructive dialogues
  • Understand the legal aspects of mediation in Singapore
  • Enhance negotiation skills for mutually beneficial outcomes
  • Build competence in ethical decision-making during disputes
  • Practice real-world scenarios through role-playing exercises
  • Improve interpersonal communication and active listening skills
  • Cultivate the ability to manage emotional aspects of conflicts
  • Strengthen team dynamics and foster a positive work environment
  • Achieve certification and professional recognition in mediation
  • Empower participants to become leaders in conflict resolution within their organisations

Course Content for Mediation and Dispute Resolution Training Course in Singapore


The Mediation and Dispute Resolution Training Course in Singapore covers a wide range of topics designed to equip participants with the skills needed for effective conflict management. The course content is structured to provide both theoretical foundations and practical applications relevant to mediation in various contexts.

  1. Gain a thorough understanding of conflict resolution theories
    • Exploring the fundamentals of conflict resolution theory 
    • Differentiating between various types of conflict 
    • Examining the psychological aspects of disputes 
  2. Learn effective mediation techniques and strategies
    • Introduction to mediation processes and models 
    • Techniques for facilitating productive discussions 
    • Strategies for overcoming impasses in negotiations 
  3. Develop skills to facilitate constructive dialogues
    • Techniques for active listening and empathy 
    • Methods for encouraging open communication 
    • Building rapport and trust between disputing parties 
  4. Understand the legal aspects of mediation in Singapore
    • Overview of Singapore’s mediation laws and regulations 
    • Legal obligations and ethical considerations for mediators 
    • Understanding enforceability of mediation agreements 
  5. Enhance negotiation skills for mutually beneficial outcomes
    • Principles of interest-based negotiation 
    • Techniques for identifying common ground 
    • Methods for creating win-win solutions 
  6. Build competence in ethical decision-making during disputes
    • Ethical dilemmas in mediation and conflict resolution 
    • Frameworks for making ethical decisions 
    • Case studies on ethical mediation practices 
  7. Practice real-world scenarios through role-playing exercises
    • Simulated mediation sessions for hands-on experience 
    • Role-playing common conflict scenarios 
    • Debriefing and feedback sessions for improvement 
  8. Improve interpersonal communication and active listening skills
    • Techniques for clear and effective communication 
    • Overcoming barriers to effective listening 
    • Building and maintaining a positive communication climate 
  9. Cultivate the ability to manage emotional aspects of conflicts
    • Understanding the role of emotions in conflicts 
    • Techniques for emotional regulation during mediation 
    • Helping parties manage and express their emotions constructively 
  10. Strengthen team dynamics and foster a positive work environment
    • Strategies for building cohesive teams 
    • Addressing and resolving team conflicts 
    • Creating a culture of collaboration and respect
  11. Achieve certification and professional recognition in mediation
    • Requirements and process for mediation certification 
    • Benefits of professional recognition in mediation 
    • Opportunities for continuing education and professional development 
  12. Empower participants to become leaders in conflict resolution within their organisations
    • Leadership skills for effective conflict management 
    • Promoting a culture of proactive conflict resolution 
    • Developing internal mediation programs and resources 

Course Fees for Mediation and Dispute Resolution Training Course in Singapore


The Mediation and Dispute Resolution Training Course in Singapore offers flexible pricing options to accommodate different needs and budgets. Participants can choose from four distinct pricing tiers, each designed to provide excellent value for the comprehensive training provided. For detailed information on the course fees, please refer to the registration page for the Mediation and Dispute Resolution Training Course in Singapore.

  • SGD 1,334.96 For a 60-minute Lunch Talk Session.
  • SGD 584.96 For a Half Day Course Per Participant.
  • SGD 884.96 For a 1 Day Course Per Participant.
  • SGD 1,184.96 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Mediation and Dispute Resolution Training Course in Singapore


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