Listening To Customers Course in Singapore

About This Listening To Customers Training Course

Listening To Customers Course in Singapore

Listening skills are often disregarded and not taken seriously because it’s just “easy” to do. However, the true essence of listening requires a conscious effort of the mind and even other senses aside from hearing. Listening skills for customers will help you get to the information needed quickly and improves your rapport with the customer.

Who Should Attend This Listening To Customers Workshop

This Listening To Customers workshop is ideal for anyone who would like to gain a strong grasp and improve their Listening To Customers.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Listening To Customers Training Program

The ideal group size for this Listening To Customers course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Listening To Customers Skills Course

The duration of this Listening To Customers workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Listening To Customers Course Objectives

Below is the list of course objectives of our Listening To Customers course

  • Importance of listening to your customers
  • Is the customer always right?
  • Why people stop listening
  • The main difference between listening and hearing
  • When to interrupt
  • Avoiding all distractions
  • Asking pertinent questions
  • Summarizing what the customers have said
  • Remembering the golden rule of listening

Listening To Customers Value Added Materials

Each participant will receive the following materials for the Listening To Customers course

Listening To Customers Learner’s Guide

Listening To Customers Key Takeaways Notes

Listening To Customers Essentials Ebook

Listening To Customers Course Handouts

Listening To Customers 30-Day Action Plan

Listening To Customers MindMaps Pack

Listening To Customers PPT Slides Used During Course

Listening To Customers Long-Term Memory Flashcards Pack

Listening To Customers E-Learning Course

Listening To Customers Online Video Course

Listening To Customers Essentials Audiobook

Listening To Customers Infographics Pack

Listening To Customers Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Listening To Customers training course. Course participants not in Singapore may choose to sign up for our online Listening To Customers training course.

2-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Upcoming Listening To Customers Training Course Schedule

Contact us for the latest Listening To Customers course schedules:

Phone: +65 6817 2530




    Download Listening To Customers Course Brochure

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      • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

      • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

      Knowles Training Institute Singapore ClientsKnowles Training Institute Singapore Clients

      Course Enquiries

      Fill up the form and we will get back to you in less than 1 working day.

      Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

      Office Address: Knowles Training Institute, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

      Office Phone: +65 6935 7406


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