Listening To Customers Training Course
Listening To Customers Course in Singapore
About This Listening To Customers Training Course
Listening To Customers Course in Singapore
Listening skills are often disregarded and not taken seriously because it’s just “easy” to do. However, the true essence of listening requires a conscious effort of the mind and even other senses aside from hearing. Listening skills for customers will help you get to the information needed quickly and improves your rapport with the customer.
Who Should Attend This Listening To Customers Workshop
This Listening To Customers workshop is ideal for anyone who would like to gain a strong grasp and improve their Listening To Customers.
All Staff Within An Organisation
Group Size For This Listening To Customers Training Program
The ideal group size for this Listening To Customers course is:
Minimum: 5 Participants
Maximum: 15 Participants
Course Duration For This Listening To Customers Skills Course
The duration of this Listening To Customers workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Listening To Customers Course Objectives
Below is the list of course objectives of our Listening To Customers course
- Importance of listening to your customers
- Is the customer always right?
- Why people stop listening
- The main difference between listening and hearing
- When to interrupt
- Avoiding all distractions
- Asking pertinent questions
- Summarizing what the customers have said
- Remembering the golden rule of listening
Listening To Customers Value Added Materials
Each participant will receive the following materials for the Listening To Customers course
Listening To Customers Learner’s Guide
Listening To Customers Key Takeaways Notes
Listening To Customers Essentials Ebook
Listening To Customers Course Handouts
Listening To Customers 30-Day Action Plan
Listening To Customers MindMaps Pack
Listening To Customers PPT Slides Used During Course
Listening To Customers Long-Term Memory Flashcards Pack
Listening To Customers E-Learning Course
Listening To Customers Online Video Course
Listening To Customers Essentials Audiobook
Listening To Customers Infographics Pack
Listening To Customers Certification
Each course participant will receive a certification of training completion
There are 4 pricing options available for this Listening To Customers training course. Course participants not in Singapore may choose to sign up for our online Listening To Customers training course.
- SGD 889.97 For a 60-minute Lunch Talk Session.
- SGD 389.97 For a Half Day Course Per Participant.
- SGD 589.97 For a 1 Day Course Per Participant.
- SGD 789.97 For a 2 Day Course Per Participant.
Discounts available for more than 2 participants.
Upcoming Listening To Customers Training Course Schedule
Contact us for the latest Listening To Customers course schedules:
Phone: +65 6714 6663
Download Listening To Customers Course Brochure
Request for this Listening To Customers course brochure. Fill up the short information below and we will send it to you right away!
Post-Training Support: A vast majority of training does not have any effect beyond 120 days. But to work, training has to have a strong pre- and post-training component. Post-training reinforcement consequently helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: Similarly, we’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning outputs. As a result, Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. Therefore, this structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
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Office Address: Knowles Training Institute, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987
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