First Line Management Course in Singapore

About This First Line Management Training Course

First Line Management Course in Singapore

The saying “Perfection lies in the smallest details” is an apt analogy to the importance of first line managers. As the first authority in assessing how work is done, they must also have the skill to detect any mistakes and resolve them before it escalates and spreads to the higher company levels.

Who Should Attend This First Line Management Workshop

This First Line Management workshop is ideal for anyone who would like to gain a strong grasp and improve their First Line Management.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This First Line Management Training Program

The ideal group size for this First Line Management course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This First Line Management Skills Course

The duration of this First Line Management workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

First Line Management Course Benefits

Below is the list of course benefits of our First Line Management course

  1. Supervise production on line tasks in the manufacturing business and make sure everything is working properly
  2. Become an effective source of information about worker satisfaction for higher management to take into account
  3. Learn essential management skills and apply it in the workplace to better the quality your team can provide
  4. Provide a valuable introduction to people management and manage your subordinates to the best of your abilities
  5. Explain role and responsibilities as a team leader so people would know who’s in charge and know what you are really capable of
  6. Provide clear and engaging direction to team members to help guide them in the right direction for the tasks
  7. Give feedback to team members on their performance to help them assess themselves and do better on their jobs
  8. Demonstrate skills in coaching team members to motivate and enhance performance
  9. Delegate tasks to team members in an engaging and supportive manner so they won’t be discouraged with your treatment of them
  10. Develop skills and knowledge of different leadership styles and how to adapt these to suit the person and task.
  11. Develop knowledge and skills to motivate others and become a beacon of light to other and an inspiration to your employees
  12. Get people engaged and motivated to increase productivity and profitability and improve overall performance of the company

First Line Management Course Objectives

Below is the list of course objectives of our First Line Management course

  1. Define what is a first line manager and its functions in the workplace and its subordinate
  2. Identify roles of a first line manager and its limitations and powers as a supervisor
  3. Differentiate first line management from all other levels of management
  4. Introduce practical delegation techniques to help boost productivity in the workplace
  5. Manage effective teams to achieve organizational goals more efficiently and get better results
  6. Help work effectively in a bi and multi- cultural environment and encourage diversity in the organization
  7. Communicate with more clarity in order to avoid miscommunication with your employees
  8. Offer solutions to improve company processes and procedures and make the company better overtime with the output of others
  9. Inspire a positive mental attitude in the team to motivate them to work better and harder
  10. Apply theory in practice through scenarios by simulating and/or discussing possible situations
  11. Transfer learning to the management of people by equipping yourself with the necessary information
  12. Understand the developing role of management to become a more effective manager for your employees and the job you do

Course Content For This First Line Management Training Course

Below is the list of course content of our First Line Management training course

The role of the manager

  1. Understandingthe role of the first line manager and the responsibilities assigned to the position
  2. Recognize to manage different levels of performance and still be able to treat your employees without discrimination
  3. Management skills for motivating team to create a more friendly and more positive environment

Communication Skills

  1. Communicate clear direction and instructions to avoid miscommunication and wrong delegation of tasks
  2. Impact of verbal and nonverbal communication in the workplace as an employee and as a leader

Managing performance and development through effective feedback

  1. Purpose and benefits of giving and receiving feedback and why it is important to do so
  2. Opportunities for giving feedback to employees for better results and improvement in quality of job


  1. Identify opportunities for coaching and be a good leader and mentor to the people that are under your supervision

Delegation skills

  1. Identify opportunities for delegation and properly delegate tasks to employees without micromanaging
  2. Skills and process for delegating effectively in the workplace especially as a first line manager
  3. Benefits of delegation to bring important benefitsfor you as a leader, for your team members, for the team and for the business

Next steps

  1. Personal action planning to greatly enhance your motivation, in turn drastically increasing both the likelihood that you will achieve your goals

First Line Management Value Added Materials

Each participant will receive the following materials for the First Line Management course

First Line Management Learner’s Guide

First Line Management Key Takeaways Notes

First Line Management Essentials Ebook

First Line Management Course Handouts

First Line Management 30-Day Action Plan

First Line Management MindMaps Pack

First Line Management PPT Slides Used During Course

First Line Management Long-Term Memory Flashcards Pack

First Line Management E-Learning Course

First Line Management Online Video Course

First Line Management Essentials Audiobook

First Line Management Infographics Pack

First Line Management Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this First Line Management training course. Course participants not in Singapore may choose to sign up for our online First Line Management training course.

  • SGD 1,334.96 For a 60-minute Lunch Talk Session.

  • SGD 584.96 For Half Day Course Per Participant.

  • SGD 884.96 For 1 Day Course Per Participant.

  • SGD 1,184.96 For 2 Day Course Per Participant.

  • Discounts available for more than 2 participants.

Course Discounts, Fundings & Subsidies

We have the following  discounts, fundings & subsidies for this First Line Management training course

Upcoming First Line Management Training Course Schedule

Contact us for the latest First Line Management course schedules:

Phone: +65 6714 6663



    Download First Line Management Course Brochure

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      • Post-Training Support: A vast majority of training does not have any effect beyond 120 days. But to work, training has to have a strong pre- and post-training component. Post-training reinforcement consequently helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: Similarly, we’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning outputs. As a result, Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

      • Course Development — The workshop modules follow a systematic and logical arrangement. Therefore, this structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

      Knowles Training Institute Singapore Clients

      Course Enquiries

      Fill up the form and we will get back to you in less than 1 working day.

      Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

      Office Address: 60 Paya Lebar Rd, #07-54 Paya Lebar Square, Singapore 409051

      Office Phone: +65 6714 6663

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