Emotional Intelligence for Sales and Negotiation Training Course in Singapore 

Our training course “Emotional Intelligence Training Course in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands. 

In the competitive arena of sales and negotiation, mastering Emotional Intelligence for Sales and Negotiation is not just advantageous—it’s essential. This comprehensive training program delves deep into the critical role emotional intelligence plays in fostering successful sales strategies and negotiation outcomes. By honing emotional intelligence skills, sales professionals can cultivate stronger client relationships, navigate complex negotiations with finesse, and achieve mutually beneficial agreements.

Understanding emotional intelligence within the context of sales and negotiation empowers professionals to effectively manage their emotions and empathetically connect with clients. This course emphasizes practical techniques to recognize and regulate emotions, enhancing decision-making processes and fostering trust in business interactions. Participants will learn to leverage emotional cues to tailor persuasive arguments and influence outcomes positively, ensuring sustainable success in competitive markets.

Moreover, Emotional Intelligence for Sales and Negotiation goes beyond theoretical knowledge, offering hands-on exercises and real-world simulations. Participants engage in role-playing scenarios that simulate challenging sales pitches and negotiation dynamics, allowing them to apply learned strategies in a supportive environment. Through personalized feedback and guided reflections, attendees refine their emotional intelligence toolkit, boosting their confidence and competence in high-stakes negotiations.

Whether you’re a seasoned sales executive aiming to refine your approach or a budding negotiator eager to build foundational skills, this course equips you with actionable insights and strategies. Join us in mastering Emotional Intelligence for Sales and Negotiation to unlock your potential and achieve unparalleled success in your professional journey.

Who Should Attend this Emotional Intelligence for Sales and Negotiation Training Course in Singapore


In the dynamic world of sales and negotiation, mastering Emotional Intelligence for Sales and Negotiation is crucial for achieving outstanding results and fostering long-term business relationships. This training program delves into the pivotal role emotional intelligence plays in understanding and managing emotions effectively, both in oneself and others. Participants will explore how emotional intelligence enhances communication skills, influences decision-making processes, and ultimately drives successful sales outcomes and negotiation strategies. 

This course is tailored for sales professionals, negotiators, business development managers, and anyone involved in client-facing roles where effective communication and relationship building are paramount. By developing emotional intelligence competencies, participants can better navigate challenging interactions, anticipate client needs, and close deals with confidence. The training provides practical tools and strategies to cultivate empathy, manage stress, and leverage emotional insights to strengthen negotiation positions and achieve win-win outcomes. 

Join us in Emotional Intelligence for Sales and Negotiation to elevate your sales effectiveness, refine your negotiation techniques, and enhance your ability to build enduring client partnerships. Whether you’re a seasoned professional looking to sharpen your skills or an aspiring salesperson seeking to gain a competitive edge, this course equips you with the essential emotional intelligence tools for success in sales and negotiation. 

  • Sales Executives 
  • Business Development Managers 
  • Negotiation Specialists 
  • Account Managers 
  • Sales Representatives 

Course Duration for Emotional Intelligence for Sales and Negotiation Training Course in Singapore 


This course offers flexible duration options to suit your schedule, ranging from immersive 3 full days of intensive learning to concise 60-minute sessions that provide quick insights and strategies. Whether you opt for a 1-day deep dive, a half-day workshop, or a focused 90-minute session, each format is crafted to maximize your understanding and application of emotional intelligence principles in sales and negotiation contexts. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Emotional Intelligence for Sales and Negotiation Training Course in Singapore  


Enhance your sales and negotiation skills through heightened emotional intelligence with this comprehensive training course. 

  • Improved ability to understand and manage emotions in sales interactions. 
  • Enhanced empathy and rapport-building with clients and negotiating parties. 
  • Better conflict resolution skills, leading to smoother negotiations. 
  • Increased self-awareness, aiding in personal and professional growth. 
  • Enhanced communication skills, both verbal and non-verbal. 
  • Greater adaptability and flexibility in handling diverse client personalities. 
  • Improved decision-making capabilities under pressure. 
  • Reduced stress and burnout through effective emotional regulation. 
  • Increased customer satisfaction and loyalty. 
  • Better alignment between personal values and professional goals. 

Course Objectives for Emotional Intelligence for Sales and Negotiation Training Course in Singapore  


This course aims to equip sales professionals and negotiators with practical strategies to leverage emotional intelligence in their interactions and transactions. 

  • Develop strategies to build trust and rapport quickly with clients and negotiating counterparts. 
  • Enhance empathy skills to better understand client needs and motivations. 
  • Improve emotional regulation to manage stress and maintain composure during negotiations. 
  • Cultivate active listening skills to uncover client concerns and preferences effectively. 
  • Utilize emotional intelligence to influence and persuade ethically in sales situations. 
  • Foster collaboration and teamwork among sales teams for better collective performance. 
  • Apply emotional intelligence techniques to handle objections and conflicts constructively. 
  • Enhance self-awareness to identify and capitalize on personal strengths in sales and negotiation. 
  • Develop adaptive communication skills to tailor messages to different personality types. 
  • Implement strategies to maintain long-term client relationships and enhance customer loyalty. 
  • Foster a positive work environment that encourages innovation and creativity in sales strategies. 
  • Evaluate and improve negotiation outcomes using emotional intelligence metrics and feedback. 

Course Content for Emotional Intelligence for Sales and Negotiation Training Course in Singapore  


In Emotional Intelligence for Sales and Negotiation, participants will explore practical techniques and strategies to apply emotional intelligence principles effectively in sales and negotiation scenarios. 

  1. Develop strategies to build trust and rapport quickly with clients and negotiating counterparts
    • Techniques for establishing common ground and demonstrating empathy. 
    • Building credibility through active listening and understanding client perspectives. 
    • Using non-verbal communication to establish rapport. 
  2. Enhance empathy skills to better understand client needs and motivations
    • Practicing empathetic listening to uncover underlying client concerns. 
    • Techniques for recognizing and responding to emotional cues. 
    • Empathy exercises to develop a deeper understanding of client emotions. 
  3. Improve emotional regulation to manage stress and maintain composure during negotiations
    • Mindfulness techniques to stay focused and calm under pressure. 
    • Strategies for managing emotions and maintaining professionalism. 
    • Breathing exercises and relaxation techniques for stress management. 
  4. Cultivate active listening skills to uncover client concerns and preferences effectively
    • The art of active listening and its impact on building trust. 
    • Questioning techniques to uncover client needs and preferences. 
    • Summarizing and paraphrasing to ensure understanding and clarity. 
  5. Utilize emotional intelligence to influence and persuade ethically in sales situations
    • Understanding the ethical implications of persuasive techniques. 
    • Building persuasive arguments based on emotional triggers and client values. 
    • Using emotional intelligence to negotiate win-win outcomes. 
  6. Foster collaboration and teamwork among sales teams for better collective performance
    • Techniques for fostering a collaborative team environment. 
    • Building trust and cooperation among team members. 
    • Effective communication strategies within the sales team. 
  7. Apply emotional intelligence techniques to handle objections and conflicts constructively
    • Strategies for addressing objections without escalating conflicts. 
    • Techniques for turning objections into opportunities. 
    • Conflict resolution skills based on emotional intelligence principles. 
  8. Enhance self-awareness to identify and capitalize on personal strengths in sales and negotiation
    • Assessing personal strengths and weaknesses in sales and negotiation. 
    • Techniques for self-reflection and continuous improvement. 
    • Leveraging strengths to build confidence and credibility. 
  9. Develop adaptive communication skills to tailor messages to different personality types
    • Recognizing different personality types and communication styles. 
    • Adjusting communication strategies to connect with diverse clients. 
    • Customizing messages to resonate with specific client preferences. 
  10. Implement strategies to maintain long-term client relationships and enhance customer loyalty
    • Building trust and loyalty through consistent communication and follow-up. 
    • Techniques for adding value and exceeding client expectations. 
    • Creating personalized experiences to strengthen client relationships. 
  11. Foster a positive work environment that encourages innovation and creativity in sales strategies
    • Creating a culture of innovation and creativity within the sales team. 
    • Techniques for generating new ideas and approaches in sales. 
    • Encouraging risk-taking and learning from failures. 
  12. Evaluate and improve negotiation outcomes using emotional intelligence metrics and feedback
    • Methods for evaluating negotiation effectiveness and success metrics. 
    • Gathering and analyzing feedback to refine negotiation strategies. 
    • Continuous improvement in negotiation skills based on emotional intelligence insights. 

Course Fees for Emotional Intelligence for Sales and Negotiation Training Course in Singapore  


Discover the flexible pricing options available for Emotional Intelligence for Sales and Negotiation, designed to accommodate various learning preferences and budgets. We offer four distinct pricing options tailored to meet your professional development needs, ensuring accessibility and value for all participants. Please contact us for detailed information on pricing plans and special offers. 

  • SGD 889.97 For a 60-minute Lunch Talk Session.
  • SGD 389.97 For a Half Day Course Per Participant.
  • SGD 589.97 For a 1 Day Course Per Participant.
  • SGD 789.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Business to Business Sales Training Course in Austria


Stay tuned for the latest updates and avail our comprehensive brochures to learn more about Emotional Intelligence for Sales and Negotiation. Our brochures offer detailed insights into the course structure, benefits, and outcomes, helping you make informed decisions about enhancing your sales and negotiation skills through emotional intelligence. Contact us today to receive your copy and stay informed about upcoming sessions and special offers. 


Emotional Intelligence Training Courses in Singapore
Emotional Intelligence for Sales and Negotiation Training Courses in Singapore. Singapore’s Best Emotional Intelligence for Sales and Negotiation Training Courses. Emotional Intelligence for Sales and Negotiation Training Courses Singapore. Emotional Intelligence for Sales and Negotiation Training Courses in Singapore by Knowles Training Institute. 2019 & 2020 Emotional Intelligence for Sales and Negotiation Training Courses in Singapore.