Consultative Selling Course in Singapore

About This Consultative Selling Training Course

Consultative Selling Course in Singapore

A more in-depth approach to divulging a customer’s needs is through consultative selling methods. People are more likely to avail of your products and services if they are guaranteed that their needs are met. The best way to achieve this is through a tested and proven consultation between a willing customer and a trained expert in consultative selling.

The main requirement for being an effective consultative seller is the ability to lead the conversation based on the customer’s needs and asking the right questions. Conversation with substance and rapport-building is essential. Through this course, the participants will be trained on the process of consultative selling, the skills necessary for this method, and the different applications in today’s modern business operations.

Who Should Attend This Consultative Selling Workshop

This Consultative Selling workshop is ideal for anyone who would like to gain a strong grasp and improve their Consultative Selling.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Consultative Selling Training Program

The ideal group size for this Consultative Selling course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Consultative Selling Skills Course

The duration of this Consultative Selling workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Consultative Selling Course Benefits

Below is the list of course benefits of our Consultative Selling course

• Promotes the value of selflessness and generosity amidst competitive business that is centered on the customer’s needs
• Provides the participants with a proven and optimized process in consultative selling
• Improves the participant’s ability to conduct a productive conversation focused on the customer’s needs
• Helps the participant to increase customer interaction and satisfaction, which ultimately leads to increased sales
• Improves the participant’s reputation as an authentic customer-centered consultative seller who is not after closing the fastest deal
• Establishes a solid relationship between customer and seller that is built largely on trust

Consultative Selling Course Objectives

Below is the list of course objectives of our Consultative Selling course

• Understand the origins of consultative selling
• Define what is consultative selling and how it works
• Explain why consultative selling is an important method to learn in customer-centered businesses
• Conduct a comparison between two closely-related sales method: value-based selling and consultative selling
• Identify different customer types and needs
• Gain top skills and traits that an effective consultative seller has
• Learn the guided process of conducting a consultative selling
• Use correctly-phrased questions that fully cover the needs of different types of customers
• Determine the advantages and disadvantages of consultative selling
• Identify the challenges commonly encountered by consultative sellers
• Discover the modern applications of consultative selling in different types of business
• Perform a re-enactment of a consultative selling scene by applying the process learned

Course Content For This Consultative Selling Training Course

Below is the list of course content of our Consultative Selling training programme course

• A brief history of how consultative selling was developed
• What is consultative selling? How does it work?
• Why is consultative selling an important customer-centered method in sales?
• What are the similarities and differences between consultative selling and business value selling?
• The customer and the needs: Getting to know customer types and putting their needs ahead of anything else during the consultation
• What are the skills and traits you need to become an expert consultative seller?
• What are the key steps to follow for an effective consultative selling?
• The art of questioning: Learning the right questions to ask, the correct approach, and phrasings
• What are the advantages and disadvantages of consultative sales?
• What are the challenges often faced by a consultative salesperson?
• The applications and modifications of consultative selling in today’s modern business
• Activity: Perform a role play between the customer and the consultative seller. Follow the steps learned from the lesson and the correct approach in questioning and giving advice.

Consultative Selling Value Added Materials

Each participant will receive the following materials for the Consultative Selling course

Consultative Selling Learner’s Guide

Consultative Selling Key Takeaways Notes

Consultative Selling Essentials Ebook

Consultative Selling Course Handouts

Consultative Selling 30-Day Action Plan

Consultative Selling MindMaps Pack

Consultative Selling PPT Slides Used During Course

Consultative Selling Long-Term Memory Flashcards Pack

Consultative Selling E-Learning Course

Consultative Selling Online Video Course

Consultative Selling Essentials Audiobook

Consultative Selling Infographics Pack

Consultative Selling Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Consultative Selling training course. Course participants not in Singapore may choose to sign up for our online Consultative Selling training course.

2-Full Day Course

S$78997
  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

S$88997
  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Course Location

Knowles Training Institute, 15 Changi Business Park Crescent, #05-06, Haite Building, Singapore 486006

Nearest Mrt Station: Singapore Expo MRT Station, Upper Changi MRT Station

Bus: Free Shuttle Bus from Changi City Point at 10 minutes Frequency

Drive: Ample of Parking Available. Quick Access to PIE, ECP & TPE

Upcoming Consultative Selling Training Course Schedule

Contact us for the latest Consultative Selling course schedules:

Phone: +65 6817 2530

Email: contact@knowlesti.com

Message:

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Download Consultative Selling Course Brochure

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  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406

Email: contact@knowlesti.sg

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Questions

Consultative selling is a sales strategy that prioritizes connections and open dialogue to recognize and provide solutions to a customer’s requirements. It is hyper focused on the client, rather than the product being sold.

The consultative approach is actually a system used by many sales experts and is also referred to as solution-based selling. In other words, the salesperson concentrates on selling the answer, not the product.

Consultative Selling remains appropriate and essential in today’s selling environment exactly because it provides a foundation for creating client trust. Sellers need to bring new concepts and insights to help clients better comprehend their business issues and identify the best answer to meet their business goals.

Consultative selling is a needs-based selling strategy that focuses on developing a relationship with a client or prospect, and identifying solutions to their difficulties through open-ended questions and active listening. A consultative selling method puts the buyer’s needs over the requirements of the salesperson.

Consultative selling is a needs-based selling strategy that focuses on developing a relationship with a client or prospect, and identifying solutions to their difficulties through open-ended questions and active listening. A consultative selling method puts the buyer’s needs over the requirements of the salesperson.

Sellers don’t ask tough questions. “Don’t be modest about asking tough questions. Tough questions may examine the customer, but it shows you want to understand client’s needs.

Consultative selling regularly works hand-in-hand with value-added selling, an proposal in which a salesperson presents customer-specific bonuses related to their product or service.

The center of consultative selling is on value.  Whereas transactional selling is about the goods, consultative selling is about value. In a transactional sale, value lies within the product and price matches the primary selection criteria. Any salesperson who understands price as an objection is selling transactionally.

The four types of selling:

  • Transactional selling.
  • Solution selling.
  • Consultative selling.
  • Provocative selling.

Consultative selling is an method that focuses on designing value and trust with a view and exploring their needs before offering a solution. The salesperson’s first objective is developing a relationship; their second is giving the right product.

Skills You Require:

  1. What Is a Consultative Sales Approach?
  2. Research Prospects Thoroughly Before Engaging.
  3. Engage in pre-call planning.
  4. Build Trust with the Prospect During the Meeting.
  5. Ask great follow-up questions.
  6. Actively Listen to Prospects.

Consultative selling is a method that focuses on designing value and trust with a prospect and examining their needs before suggesting a solution. The salesperson’s first purpose is building a relationship; their second is providing the right product.

Strategic selling includes focusing modern selling activities on the future performance objectives of the business. It also includes prioritizing the interests of the buyer when making a sale, to create long-term relationships with the customer.

It is hyper-focused on the client, rather than the product being sold. Consultative selling skills help sales professionals position changed, compelling solutions.

Consultative can be used to explain anything or anyone in the company of giving advice or guidance.

Consultative decision making suggests asking for information from a few select individuals, but finally holding the decision for yourself. The consultative factor is used when you need supplementary expertise or when you need to  political favor.

This meeting provides all parties a chance to come together to discuss the application. If a consultative meeting is to be held, all interested parties are notified in writing of the logistics of the meeting.

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