Conflict Resolution and Negotiation Skills Training Course in Singapore

Our training course “Management Training Courses in Singapore ” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands.

Are you tired of feeling like you’re constantly butting heads with others? Do you find yourself struggling to find common ground and resolve conflicts effectively? If so, then it may be time to consider enrolling in a Conflict Resolution and Negotiation Skills Training Course in Singapore. This comprehensive course is designed to equip you with the tools and techniques needed to navigate through difficult situations with ease and confidence.

Imagine being able to approach conflicts with a calm and collected demeanor, knowing exactly how to de-escalate tense situations and reach mutually beneficial resolutions. With this training course, you can turn that vision into a reality. Whether it’s dealing with workplace disputes, family arguments, or disagreements with friends, you’ll learn how to communicate effectively, actively listen, and find creative solutions to even the most challenging conflicts.

The beauty of this course lies in its practicality – you won’t just be learning theoretical concepts, but rather, you’ll be putting your newfound skills to the test in real-life scenarios. Through role-playing exercises, case studies, and interactive discussions, you’ll have the opportunity to hone your negotiation skills and see immediate results. By the end of the course, you’ll emerge as a more confident and adept communicator, ready to tackle any conflict that comes your way.

So, if you’re ready to take control of your interactions and master the art of conflict resolution and negotiation, then don’t hesitate to sign up for the Conflict Resolution and Negotiation Skills Training Course in Singapore. With expert guidance and hands-on practice, you’ll be well on your way to becoming a skilled negotiator and peacekeeper in any situation. Don’t miss this chance to transform your communication style and unlock a world of possibilities. Enroll now and take the first step towards a more harmonious and successful future.

Who Should Attend this Conflict Resolution and Negotiation Skills Training Course in Singapore

Conflicts are inevitable in any workplace, but how they are resolved can make a significant difference in the overall success of an organization. Effective conflict resolution and negotiation skills are essential for maintaining a productive and harmonious work environment. In our Conflict Resolution and Negotiation Skills Training Course, participants will learn practical strategies and techniques for managing conflicts and reaching mutually beneficial agreements in a professional setting. This course is designed for individuals who want to enhance their communication and problem-solving skills to handle conflicts effectively and improve their negotiation outcomes.

Managers
Human Resource Professionals
Team Leaders
Sales Representatives
Customer Service Representatives

Course Duration for Conflict Resolution and Negotiation Skills Training Course in Singapore

The Conflict Resolution and Negotiation Skills Training Course in Singapore is an intensive 3 full days program designed to equip participants with practical tools and techniques for effective conflict resolution and negotiation. For those with limited time availability, we also offer a condensed 1 day version of the course, covering essential strategies in a shorter period. Additionally, we provide half day, 90 minutes, and 60 minutes workshops for those seeking quick insights and tips on conflict resolution and negotiation skills.

2 Full Days
9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Negotiation Skills Training Course in Singapore

Improve your conflict resolution and negotiation skills with this training course.

Enhance communication skills
Develop problem-solving abilities
Learn effective negotiation techniques
Build stronger relationships
Increase emotional intelligence
Gain confidence in conflict resolution
Improve decision-making skills
Reduce workplace conflicts
Enhance leadership capabilities
Increase productivity and efficiency

Course Objectives of Conflict Resolution and Negotiation Skills Training Course in Singapore

Conflict Resolution and Negotiation Skills Training Course in Singapore aims to equip participants with the necessary tools and strategies to effectively manage conflicts and negotiate successful outcomes in both personal and professional settings.

Enhance participants’ communication skills to effectively express their needs and listen actively to others
Develop techniques to identify and address underlying issues that contribute to conflicts
Provide strategies to de-escalate tense situations and promote constructive dialogue
Improve participants’ ability to manage emotions and maintain composure during challenging interactions
Teach participants how to collaborate and find mutually beneficial solutions through negotiation
Foster a greater understanding of different conflict resolution styles and when to apply them
Equip participants with the skills to build trust and rapport with others to facilitate successful negotiations
Enhance participants’ problem-solving skills to effectively address conflicts and reach agreements
Provide tools to manage difficult personalities and navigate power dynamics in negotiations
Develop strategies to handle conflicts in a timely and proactive manner to prevent escalation
Teach participants how to create win-win solutions that satisfy all parties involved in a conflict
Empower participants to approach conflicts with a positive and solution-oriented mindset.

Course Content for Conflict Resolution and Negotiation Skills Training Course in Singapore

The Conflict Resolution and Negotiation Skills Training Course in Singapore equips participants with essential techniques for effective communication, emotional intelligence, and creative problem-solving to manage and resolve conflicts constructively. Through this course, attendees will learn strategies to build trust, de-escalate tense situations, and create win-win solutions, enhancing their ability to navigate and negotiate complex interpersonal dynamics successfully.

Enhance participants’ communication skills
- Active listening techniques
- Assertive communication strategies
- Non-verbal communication cues
Develop techniques to identify and address underlying issues
- Root cause analysis
- Conflict mapping
- Addressing hidden agendas
Provide strategies to de-escalate tense situations
- Managing emotions effectively
- Using de-escalation phrases
- Implementing time-outs when necessary
Improve participants’ ability to manage emotions
- Emotional intelligence development
- Mindfulness practices
- Stress management techniques
Teach participants how to collaborate and find mutually beneficial solutions
- Interest-based negotiation strategies
- Building consensus
- Teamwork skills development
Foster a greater understanding of different conflict resolution styles
- Competitive vs. collaborative approaches
- Avoidance vs. accommodation strategies
- Integrative vs. distributive negotiation tactics
Equip participants with the skills to build trust and rapport
- Building rapport through active listening
- Establishing credibility and trustworthiness
- Building relationships through empathy
Enhance participants’ problem-solving skills
- Creative problem-solving techniques
- Decision-making strategies
- Brainstorming and idea generation methods
Provide tools to manage difficult personalities
- Dealing with aggressive behavior
- Handling passive-aggressive individuals
- Managing egos and power struggles
Develop strategies to handle conflicts in a timely manner
- Conflict resolution escalation protocols
- Implementing conflict resolution frameworks
- Recognizing early warning signs of conflict
Teach participants how to create win-win solutions
- Value creation in negotiations
- Identifying shared interests
- Crafting mutually beneficial agreements
Empower participants to approach conflicts with a positive mindset
- Positive reframing techniques
- Solution-focused thinking
- Cultivating a growth mindset for conflict resolution success

Course Fees for Conflict Resolution and Negotiation Skills Training Course in Singapore

The Conflict Resolution and Negotiation Skills Training Course offers 4 pricing options to fit different needs and budgets. Participants can choose from a 60-minute Lunch Talk Session, a Half Day Course, a 1 Day Course, or a 2 Day Course. Discounts are available for groups of more than 2 participants.

SGD 889.97 For a 60-minute Lunch Talk Session.
SGD 389.97 For a Half Day Course Per Participant.
SGD 589.97 For a 1 Day Course Per Participant.
SGD 789.97 For a 2 Day Course Per Participant.
Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Conflict Resolution and Negotiation Skills Training Course in Singapore

Learn how to effectively navigate conflicts and negotiate with confidence by enrolling in our Conflict Resolution and Negotiation Skills Training Course. Stay tuned for upcoming updates on new course materials and resources, or download our brochure for more information on how to enhance your conflict resolution and negotiation abilities. Don’t miss out on this valuable opportunity to sharpen your skills and excel in various professional settings.

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