Conflict Resolution and Mediation Training Courses in Singapore

Our training course “Personal Development Training Courses in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands.

Picture this you’re in the midst of a heated argument with a colleague, both of you feeling frustrated and misunderstood. The tension is palpable, and it seems as though there’s no way out. But what if there was a way to navigate through conflicts with grace and ease? What if you could learn the skills needed to resolve disputes effectively and maintain positive relationships in the process? That’s where Conflict Resolution and Mediation Training Courses in Singapore come into play.

In a world where disagreements are inevitable, having the ability to mediate conflicts and find common ground is a valuable skill. Whether you’re dealing with disputes in the workplace, within your family, or among friends, learning how to effectively resolve conflicts can make all the difference in maintaining healthy relationships. Conflict resolution and mediation training courses provide you with the tools and techniques to navigate through challenging situations with confidence and empathy.

Imagine being able to de-escalate tense situations, communicate effectively, and find mutually beneficial solutions to conflicts. These are just a few of the invaluable skills you can acquire through Conflict Resolution and Mediation Training Courses in Singapore. By learning how to manage conflicts constructively, you not only improve your own emotional intelligence but also contribute to a more harmonious environment for those around you.

So why not take the first step towards becoming a skilled mediator and conflict resolver? Enrol in Conflict Resolution and Mediation Training Courses in Singapore today and equip yourself with the necessary knowledge and skills to navigate through conflicts with confidence and empathy. With these courses, you’ll be able to handle disputes with grace and poise, ultimately strengthening your relationships and fostering a more harmonious environment. Conflict Resolution and Mediation Training Courses in Singapore offer a unique opportunity to enhance your conflict resolution skills and become a more effective communicator in all areas of your life.

Who Should Attend this Conflict Resolution and Mediation Training Courses in Singapore


Are you tired of letting conflicts and disagreements ruin your relationships and productivity? Do you wish to learn effective strategies to resolve conflicts and mediate disputes in a peaceful and constructive manner? If so, then our Conflict Resolution and Mediation Training Courses in Singapore are perfect for you.

Join us for an immersive and interactive training experience where you will learn valuable skills and techniques to effectively manage conflicts and mediate disputes in a professional setting. Our experienced trainers will guide you through practical scenarios and case studies, helping you to develop a deeper understanding of conflict resolution and mediation. Don’t miss this opportunity to enhance your communication skills and build stronger relationships with your colleagues and clients. Sign up for our Conflict Resolution and Mediation Training Courses in Singapore today.

  • HR Managers
  • Team Leaders
  • Project Managers
  • Business Owners
  • Legal Professionals

Course Duration for Conflict Resolution and Mediation Training Courses in Singapore


Are you ready to enhance your conflict resolution skills with our Conflict Resolution and Mediation Training Courses in Singapore? Join us for an immersive experience over 3 full days, where you’ll learn valuable techniques and strategies. If you’re short on time, we also offer 1-day, half-day, 90-minute, and even 60-minute sessions to fit your busy schedule. Don’t miss out on this opportunity to improve your mediation skills and build stronger relationships.

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Mediation Training Courses in Singapore


Are you tired of constant conflicts and misunderstandings? Join our Conflict Resolution and Mediation Training Courses in Singapore and unlock a world of benefits to help you navigate through challenging situations with ease.

  • Enhance communication skills
  • Improve conflict management techniques
  • Gain a deeper understanding of different perspectives
  • Develop empathy and emotional intelligence
  • Learn effective mediation strategies
  • Build stronger relationships with colleagues and clients
  • Increase productivity and efficiency in the workplace
  • Reduce stress and tension in personal and professional relationships
  • Enhance problem-solving abilities
  • Boost overall job satisfaction and morale

Course Objectives of Conflict Resolution and Mediation Training Courses in Singapore


Join our Conflict Resolution and Mediation Training Courses in Singapore to enhance your communication skills and learn how to identify the root causes of conflicts. Develop strategies for de-escalating tense situations and practice active listening to build rapport with all parties involved, fostering positive relationships and productive work environments.

  • Enhance your communication skills to facilitate open and honest dialogue during conflicts
  • Develop a deeper understanding of conflict resolution strategies and techniques
  • Gain the confidence to address and manage conflicts in a calm and assertive manner
  • Learn how to de-escalate tense situations and promote a peaceful resolution
  • Acquire the skills to actively listen and empathize with all parties involved in a conflict
  • Understand the importance of impartiality and neutrality in mediation processes
  • Practice problem-solving techniques to find mutually beneficial solutions for all parties
  • Explore cultural differences and how they can impact conflict resolution
  • Enhance your emotional intelligence to better manage your own emotions during conflicts
  • Learn how to create and maintain a positive and respectful conflict resolution environment
  • Gain the ability to effectively facilitate negotiations and reach agreements
  • Develop a toolkit of conflict resolution and mediation skills to apply in various personal and professional settings.

Course Content for Conflict Resolution and Mediation Training Courses in Singapore


Join our Conflict Resolution and Mediation Training Courses in Singapore to enhance your communication skills and learn how to identify the root causes of conflicts. Develop strategies for de-escalating tense situations and practice active listening to build rapport with all parties involved, fostering positive relationships and productive work environments.

  1. Enhance your communication skills to facilitate open and honest dialogue during conflicts
    • Active listening techniques to understand the perspectives of all parties involved 
    • Effective verbal and nonverbal communication strategies to convey messages clearly 
    • Conflict resolution communication models to guide conversations and negotiations
  2. Develop a deeper understanding of conflict resolution strategies and techniques
    • Identifying different conflict resolution styles and when to use them 
    • Utilizing problem-solving techniques such as brainstorming and compromise 
    • Implementing conflict resolution frameworks to structure the mediation process
  3. Gain the confidence to address and manage conflicts in a calm and assertive manner
    • Building assertiveness skills to express needs and boundaries during conflicts 
    • Practicing conflict de-escalation strategies to maintain control in challenging situations 
    • Role-playing scenarios to increase confidence in managing conflicts effectively
  4. Learn how to de-escalate tense situations and promote a peaceful resolution
    • Recognizing early signs of conflict escalation and implementing preventive measures 
    • Applying conflict resolution techniques to calm emotions and reduce tension 
    • Creating a safe and supportive environment for conflict resolution discussions
  5. Acquire the skills to actively listen and empathize with all parties involved in a conflict
    • Developing empathy to understand the emotions and perspectives of others 
    • Utilizing reflective listening techniques to show understanding and validation 
    • Building trust and rapport through active listening and empathetic responses
  6. Understand the importance of impartiality and neutrality in mediation processes
    • Maintaining neutrality to ensure fairness and unbiased decision-making 
    • Recognizing and addressing biases that may impact the mediation process 
    • Upholding ethical standards and professional conduct as a mediator
  7. Practice problem-solving techniques to find mutually beneficial solutions for all parties
    • Applying collaborative problem-solving methods to generate win-win outcomes 
    • Identifying common interests and needs to facilitate agreement among conflicting parties 
    • Utilizing creative problem-solving approaches to overcome impasses and barriers
  8. Explore cultural differences and how they can impact conflict resolution
    • Understanding cultural norms and values that influence conflict behaviors 
    • Respecting diversity and adapting communication styles to accommodate cultural differences 
    • Addressing cultural misunderstandings and conflicts sensitively and effectively
  9. Enhance your emotional intelligence to better manage your own emotions during conflicts
    • Developing self-awareness to recognize and regulate emotions in conflict situations 
    • Practicing emotional self-control to prevent emotional reactions from escalating conflicts 
    • Using emotional intelligence to build rapport, trust, and understanding with others
  10. Learn how to create and maintain a positive and respectful conflict resolution environment
    • Establishing ground rules and norms for respectful communication and behavior 
    • Fostering a collaborative and inclusive atmosphere that encourages open dialogue 
    • Promoting a culture of respect, empathy, and understanding in conflict resolution processes
  11. Gain the ability to effectively facilitate negotiations and reach agreements
    • Utilizing negotiation techniques to find common ground and reach compromises 
    • Managing power dynamics and conflicts of interest to ensure fair and balanced negotiations 
    • Mediating disputes to help parties reach mutually acceptable agreements and resolutions
  12. Develop a toolkit of conflict resolution and mediation skills to apply in various personal and professional settings
    • Building a repertoire of conflict resolution techniques and strategies for different contexts 
    • Practicing role-plays, case studies, and simulations to apply learned skills in real-world scenarios 
    • Creating a personal action plan to continue developing and applying conflict resolution skills after the course 

Course Fees for Conflict Resolution and Mediation Training Courses in Singapore


Are you ready to enhance your conflict resolution skills with our Conflict Resolution and Mediation Training Courses in Singapore? With four different pricing options available, there is a course suitable for everyone’s needs and budget. Whether you are looking for a quick lunch talk session or a more in-depth two-day course, we have the perfect option for you. Don’t forget, discounts are available for groups of more than two participants, so why not bring along a friend or colleague and learn together?

  • SGD 889.97 For a 60-minute Lunch Talk Session.
  • SGD 389.97 For a Half Day Course Per Participant.
  • SGD 589.97 For a 1 Day Course Per Participant.
  • SGD 789.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Conflict Resolution and Mediation Training Courses in Singapore


Are you looking to enhance your conflict resolution skills? Our upcoming Conflict Resolution and Mediation Training Courses in Singapore will provide you with the tools and techniques needed to effectively manage and resolve conflicts in any situation. Download our brochure now to learn more about how this course can benefit you personally and professionally.


Personal Development Training Courses in Singapore
Conflict Resolution and Mediation Training Courses in Singapore. Singapore’s Best Conflict Resolution and Mediation Training Courses. Conflict Resolution and Mediation Training Courses Singapore. Conflict Resolution and Mediation Training Courses in Singapore by Knowles Training Institute. 2019 & 2020 Conflict Resolution and Mediation Training Courses in Singapore.