Business Correspondence Course in Singapore

About This Business Correspondence Training Course

Business Correspondence Course in Singapore

Business Correspondence is the act of communicating properly and politely with business clients and customers. Exchanging information through Business Correspondence is usually written through letters and electronic mail, and it can involve communication within or outside of the business. Business Correspondence builds the first impression of others, yet business professionals often disregard this simple skill.

Learning how to do Business Correspondence is a must for business professionals seeking to develop their professional image. Business Correspondence helps build the skills needed for effective business writing.

In this Business Correspondence course, participants will learn how to follow business standards in communicating with clients, customers, and business professionals. This course will also tackle the context of business correspondence, and its intricacies which need to be taken into account.

Who Should Attend This Business Correspondence Workshop

This Business Correspondence workshop is ideal for anyone who would like to gain a strong grasp and improve their Business Correspondence.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Business Correspondence Training Program

The ideal group size for this Business Correspondence course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Business Correspondence Skills Course

The duration of this Business Correspondence workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Business Correspondence Course Benefits

Below is the list of course benefits of our Business Correspondence course

  • Learn how to write formal business letters and communications

  • Develop formality and professionalism in business writing

  • Professionalize business writing practices

  • Perform business writing with ease

  • Obtain skills needed for performing effective business communication

Business Correspondence Course Objectives

Below is the list of course objectives of our Business Correspondence course

  • Identify basic principles of effective business writing

  • Understand what principles are followed in effective business writing

  • Utilize principles of effective business writing in drafting correspondence

  • Write business communications clearly

  • Ensure completeness of details presented in correspondences

  • Apply the correct tone in writing correspondences and replies

  • Develop proper business writing habits

  • Implement protocols in dealing with business inquiries and messages

  • Understand how to make follow-up requests or inquiries

  • Identify when not to use email in correspondences

  • Evaluate existing business writing practices

  • Create effective business correspondences to promote a professional image

Course Content For This Business Correspondence Training Course

Below is the list of course content of our Business Correspondence training course

Principles of Effective Business Writing

  • Identifying Common Mistakes

  • Check for Grammatical Errors

  • Keep the Content Clear and Simple

  • Ensure Accurate Details

  • Politeness and Respect Using Tone

Business Correspondence in Context

  • When not to use Email for Correspondences

  • Urgency in Communications and Correspondences

  • Dealing with Protocols and Customs

  • Handling Follow-Up Inquiries

Workshops: Writing and Editing Correspondences

  • Copywriting Correspondences using Effective Business Writing

  • Writing a Sample Business Correspondence

  • Best Practices in Writing Correspondences

Business Correspondence Value Added Materials

Each participant will receive the following materials for the time management course

Business Correspondence Learner’s Guide

Business Correspondence Key Takeaways Notes

Business Correspondence Essentials Ebook

Business Correspondence Course Handouts

Business Correspondence 30-Day Action Plan

Business Correspondence MindMaps Pack

Business Correspondence PPT Slides Used During Course

Business Correspondence Long-Term Memory Flashcards Pack

Business Correspondence E-Learning Course

Business Correspondence Online Video Course

Business Correspondence Essentials Audiobook

Business Correspondence Infographics Pack

Business Correspondence Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Business Correspondence training course. Course participants not in Singapore may choose to sign up for our online Business Correspondence training course.

2-Full Day Course

S$78997
  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

S$88997
  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Upcoming Business Correspondence Training Course Schedule

Contact us for the latest Business Correspondence course schedules:

Phone: +65 6817 2530

Email: contact@knowlesti.com

Message:

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Download Business Correspondence Course Brochure

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  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406

Email: contact@knowlesti.sg

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Questions

The five common types of business correspondence cover:

  1. Internal Correspondence.
  2. External Correspondence.
  3. Sales Correspondence.
  4. Personalized Correspondence.
  5. Circulars.

Business correspondence has several traits which make it essential. The most important trait is that it is the most hassle-free way to reach out and communicate with various parties. It is not regularly possible to meet persons face to face. Business correspondence helps to meet several organizational goals.

Here are two things to take note:

  1. Consideration: Business correspondence should be such that it shows an understanding of the other party’s problems, desires, circumstances and emotions. Choose words with care.
  2. Courteous: The tone of the message should be gracious and polite.

Effective Business Correspondence

  1. 7 C’s of Effective Business Communication.
  2. Concise. Get to the point immediately.
  3. Complete. Plan the business communication carefully, so one gets all of the information to the recipient the first time.
  4. Conversational.
  5. Clear.
  6. Considerate.
  7. Confidence.
  8. Check.

Formal Correspondence Skills are a pre-requisite for mid-level managers both in public and in the private industry. Business Correspondence Skills will improve formal writing skills, and it will expose to a variety of language styles of standard business writing.

There are four essential elements in formal and informal letters: a salutation, an opening, body text and a conclusion with signature. The greeting is synonymous with salutation. Formal letters frequently begin with Dear Sir/Madam.

There are six parts to the business letter: the heading, the recipient’s home, the salutation, the message, the closing, and the signature. The heading includes the writer’s address and the date, and write the address according to the country’s acceptable letter format. Align all text to the left.

Clear messages help strengthen trust and integrity between the writer and the reader. Well-written communication helps define objects, identify problems and arrive at solutions. This communication is essential in every aspect of a business. Executives must write memoranda so that staff understand the directives without confusion.

Correspondence means letters sent or received. “Mail” is another word for “correspondence”. Letters, parcels, telegrams, internal memos, fax, email, text messages or SMS (Short Message Service) and other documents are exchanged daily between offices and Businesses. These are examples of correspondences.

Many business letters must enter a return address (letterhead or the writer’s name and address), a salutation, body paragraphs, an inside address (receiver’s name and address), date, and closing. However, this format is not the universal format in the world and variants exist.

What are a few ways to manage the correspondence process system?

  1. Implement a flexible platform to manage communications better.
  2. Keep track of essential communications for each project.
  3. Do not spend too much time making correspondence templates.
  4. Keep information safe and secure.
  5. Store all critical correspondence in one place.

Although legal writing takes time and practice, it is essential for success. Here are some tips for doing so:

  1. Remember the Audience.
  2. Organize Writing.
  3. Ditch The Legalese.
  4. Be Concise.
  5. Use Action Words.
  6. Avoid Passive Voice.
  7. Edit Ruthlessly.

Correspondence records are those documents used for communication in an organization. They show evidence of essential transactions, letters, reasons for writing and those involved, dates, addresses, emails and other essential messages.

There are four critical parts to every letter: the heading, the salutation, the body, and the signature. Here are some salutation examples:

  1. Dear Person’s First Name and Last Name.
  2. Dear Mr./Ms.
  3. Dear Hiring Manager.
  4. Dear Sir/Madam.
  5. To Whom It May Concern.
  6. Dear Human Resources Manager.

Any letter given between a bank and its clients or any other letter written by a bank to any other party for performing its banking activities is known as a bank-related letter or banking correspondence.

Business correspondence is the exchange of letters or emails between two parties about a trade or business matter. During the exchanges of business correspondence, express the perspective, ideas, and information on both sides.

What are the principles and functions of business correspondence?

  • Consideration / Conversational
  • Clarity (Be clear)
  • Concreteness (Be convincing)
  • Correctness.
  • Conciseness.
  • Completeness.
  • Courtesy (Be courteous)

Professional correspondence is interaction through formal writing of letters and emails between two or more parties.

Official correspondence is correspondence carried on formally between military officers and various departments or agencies of the service or government, such as orders, reports, letters, endorsements, and so on.

The eight C’s of correspondence are the qualities which are essential for a good business letter. They are, namely, correctness, conciseness, coherence, cheerfulness, clearness, courtesy, character and completeness. Many of these qualities are commonly enhancing one another.

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