Business Correspondence Course in Singapore
Business Correspondence Course in Singapore
Business Correspondence is the act of communicating properly and politely with business clients and customers. Exchanging information through Business Correspondence is usually written through letters and electronic mail, and it can involve communication within or outside of the business. Business Correspondence builds the first impression of others, yet business professionals often disregard this simple skill.
Learning how to do Business Correspondence is a must for business professionals seeking to develop their professional image. Business Correspondence helps build the skills needed for effective business writing.
In this Business Correspondence course, participants will learn how to follow business standards in communicating with clients, customers, and business professionals. This course will also tackle the context of business correspondence, and its intricacies which need to be taken into account.
This Business Correspondence workshop is ideal for anyone who would like to gain a strong grasp and improve their Business Correspondence.
All Staff Within An Organisation
The ideal group size for this Business Correspondence course is:
Minimum: 5 Participants
Maximum: 15 Participants
The duration of this Business Correspondence workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Below is the list of course benefits of our Business Correspondence course
Learn how to write formal business letters and communications
Develop formality and professionalism in business writing
Professionalize business writing practices
Perform business writing with ease
Obtain skills needed for performing effective business communication
Below is the list of course objectives of our Business Correspondence course
Identify basic principles of effective business writing
Understand what principles are followed in effective business writing
Utilize principles of effective business writing in drafting correspondence
Write business communications clearly
Ensure completeness of details presented in correspondences
Apply the correct tone in writing correspondences and replies
Develop proper business writing habits
Implement protocols in dealing with business inquiries and messages
Understand how to make follow-up requests or inquiries
Identify when not to use email in correspondences
Evaluate existing business writing practices
Create effective business correspondences to promote a professional image
Below is the list of course content of our Business Correspondence training course
Principles of Effective Business Writing
Identifying Common Mistakes
Check for Grammatical Errors
Keep the Content Clear and Simple
Ensure Accurate Details
Politeness and Respect Using Tone
Business Correspondence in Context
When not to use Email for Correspondences
Urgency in Communications and Correspondences
Dealing with Protocols and Customs
Handling Follow-Up Inquiries
Workshops: Writing and Editing Correspondences
Copywriting Correspondences using Effective Business Writing
Writing a Sample Business Correspondence
Best Practices in Writing Correspondences
Each participant will receive the following materials for the time management course
Business Correspondence Learner’s Guide
Business Correspondence Key Takeaways Notes
Business Correspondence Essentials Ebook
Business Correspondence Course Handouts
Business Correspondence 30-Day Action Plan
Business Correspondence MindMaps Pack
Business Correspondence PPT Slides Used During Course
Business Correspondence Long-Term Memory Flashcards Pack
Business Correspondence E-Learning Course
Business Correspondence Online Video Course
Business Correspondence Essentials Audiobook
Business Correspondence Infographics Pack
Each course participant will receive a certification of training completion
There are 3 pricing options available for this Business Correspondence training course. Course participants not in Singapore may choose to sign up for our online Business Correspondence training course.
Contact us for the latest Business Correspondence course schedules:
Phone: +65 6817 2530
Request for this Business Correspondence course brochure. Fill up the short information below and we will send it to you right away!
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
The five common types of business correspondence cover:
- Internal Correspondence.
- External Correspondence.
- Sales Correspondence.
- Personalized Correspondence.
Business correspondence has several traits which make it essential. The most important trait is that it is the most hassle-free way to reach out and communicate with various parties. It is not regularly possible to meet persons face to face. Business correspondence helps to meet several organizational goals.
Here are two things to take note:
- Consideration: Business correspondence should be such that it shows an understanding of the other party’s problems, desires, circumstances and emotions. Choose words with care.
- Courteous: The tone of the message should be gracious and polite.
Effective Business Correspondence
- 7 C’s of Effective Business Communication.
- Concise. Get to the point immediately.
- Complete. Plan the business communication carefully, so one gets all of the information to the recipient the first time.
Formal Correspondence Skills are a pre-requisite for mid-level managers both in public and in the private industry. Business Correspondence Skills will improve formal writing skills, and it will expose to a variety of language styles of standard business writing.
There are four essential elements in formal and informal letters: a salutation, an opening, body text and a conclusion with signature. The greeting is synonymous with salutation. Formal letters frequently begin with Dear Sir/Madam.
There are six parts to the business letter: the heading, the recipient’s home, the salutation, the message, the closing, and the signature. The heading includes the writer’s address and the date, and write the address according to the country’s acceptable letter format. Align all text to the left.
Clear messages help strengthen trust and integrity between the writer and the reader. Well-written communication helps define objects, identify problems and arrive at solutions. This communication is essential in every aspect of a business. Executives must write memoranda so that staff understand the directives without confusion.
Correspondence means letters sent or received. “Mail” is another word for “correspondence”. Letters, parcels, telegrams, internal memos, fax, email, text messages or SMS (Short Message Service) and other documents are exchanged daily between offices and Businesses. These are examples of correspondences.
Many business letters must enter a return address (letterhead or the writer’s name and address), a salutation, body paragraphs, an inside address (receiver’s name and address), date, and closing. However, this format is not the universal format in the world and variants exist.
What are a few ways to manage the correspondence process system?
- Implement a flexible platform to manage communications better.
- Keep track of essential communications for each project.
- Do not spend too much time making correspondence templates.
- Keep information safe and secure.
- Store all critical correspondence in one place.
Although legal writing takes time and practice, it is essential for success. Here are some tips for doing so:
- Remember the Audience.
- Organize Writing.
- Ditch The Legalese.
- Be Concise.
- Use Action Words.
- Avoid Passive Voice.
- Edit Ruthlessly.
Correspondence records are those documents used for communication in an organization. They show evidence of essential transactions, letters, reasons for writing and those involved, dates, addresses, emails and other essential messages.
There are four critical parts to every letter: the heading, the salutation, the body, and the signature. Here are some salutation examples:
- Dear Person’s First Name and Last Name.
- Dear Mr./Ms.
- Dear Hiring Manager.
- Dear Sir/Madam.
- To Whom It May Concern.
- Dear Human Resources Manager.
Any letter given between a bank and its clients or any other letter written by a bank to any other party for performing its banking activities is known as a bank-related letter or banking correspondence.
Business correspondence is the exchange of letters or emails between two parties about a trade or business matter. During the exchanges of business correspondence, express the perspective, ideas, and information on both sides.
What are the principles and functions of business correspondence?
- Consideration / Conversational
- Clarity (Be clear)
- Concreteness (Be convincing)
- Courtesy (Be courteous)
Professional correspondence is interaction through formal writing of letters and emails between two or more parties.
Official correspondence is correspondence carried on formally between military officers and various departments or agencies of the service or government, such as orders, reports, letters, endorsements, and so on.
The eight C’s of correspondence are the qualities which are essential for a good business letter. They are, namely, correctness, conciseness, coherence, cheerfulness, clearness, courtesy, character and completeness. Many of these qualities are commonly enhancing one another.
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