Business Correspondence Course in Singapore

About This Business Correspondence Training Course

Business Correspondence Course in Singapore

Business Correspondence is the act of communicating properly and politely with business clients and customers. Exchanging information through Business Correspondence is usually written through letters and electronic mail, and it can involve communication within or outside of the business. Business Correspondence builds the first impression of others, yet business professionals often disregard this simple skill.

Learning how to do Business Correspondence is a must for business professionals seeking to develop their professional image. Business Correspondence helps build the skills needed for effective business writing.

In this Business Correspondence course, participants will learn how to follow business standards in communicating with clients, customers, and business professionals. This course will also tackle the context of business correspondence, and its intricacies which need to be taken into account.

Who Should Attend This Business Correspondence Workshop

This Business Correspondence workshop is ideal for anyone who would like to gain a strong grasp and improve their Business Correspondence.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Business Correspondence Training Program

The ideal group size for this Business Correspondence course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Business Correspondence Skills Course

The duration of this Business Correspondence workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Business Correspondence Course Benefits

Below is the list of course benefits of our Business Correspondence course

  • Learn how to write formal business letters and communications

  • Develop formality and professionalism in business writing

  • Professionalize business writing practices

  • Perform business writing with ease

  • Obtain skills needed for performing effective business communication

Business Correspondence Course Objectives

Below is the list of course objectives of our Business Correspondence course

  • Identify basic principles of effective business writing

  • Understand what principles are followed in effective business writing

  • Utilize principles of effective business writing in drafting correspondence

  • Write business communications clearly

  • Ensure completeness of details presented in correspondences

  • Apply the correct tone in writing correspondences and replies

  • Develop proper business writing habits

  • Implement protocols in dealing with business inquiries and messages

  • Understand how to make follow-up requests or inquiries

  • Identify when not to use email in correspondences

  • Evaluate existing business writing practices

  • Create effective business correspondences to promote a professional image

Course Content For This Business Correspondence Training Course

Below is the list of course content of our Business Correspondence training course

Principles of Effective Business Writing

  • Identifying Common Mistakes

  • Check for Grammatical Errors

  • Keep the Content Clear and Simple

  • Ensure Accurate Details

  • Politeness and Respect Using Tone

Business Correspondence in Context

  • When not to use Email for Correspondences

  • Urgency in Communications and Correspondences

  • Dealing with Protocols and Customs

  • Handling Follow-Up Inquiries

Workshops: Writing and Editing Correspondences

  • Copywriting Correspondences using Effective Business Writing

  • Writing a Sample Business Correspondence

  • Best Practices in Writing Correspondences

Business Correspondence Value Added Materials

Each participant will receive the following materials for the time management course

Business Correspondence Learner’s Guide

Business Correspondence Key Takeaways Notes

Business Correspondence Essentials Ebook

Business Correspondence Course Handouts

Business Correspondence 30-Day Action Plan

Business Correspondence MindMaps Pack

Business Correspondence PPT Slides Used During Course

Business Correspondence Long-Term Memory Flashcards Pack

Business Correspondence E-Learning Course

Business Correspondence Online Video Course

Business Correspondence Essentials Audiobook

Business Correspondence Infographics Pack

Business Correspondence Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Business Correspondence training course. Course participants not in Singapore may choose to sign up for our online Business Correspondence training course.

2-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Upcoming Business Correspondence Training Course Schedule

Contact us for the latest Business Correspondence course schedules:

Phone: +65 6817 2530




Download Business Correspondence Course Brochure

Request for this Business Correspondence course brochure. Fill up the short information below and we will send it to you right away!


  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406


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