About:

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can”t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.  In this lunch talk participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviours in a short amount of time.

Duration: 60 minutes

Fees: SGD 1899.97 SGD 889.97

Talk Content:

  1. Dealing with E-Mail
  2. Managing Electronic Files
  3. Keeping Track of the Paper Trail
  4. Making the Most of Voice Mail
  5. Keeping Your Workspace Organized
  6. Using a To-Do Book
  7. The Extra Mile: Adding Project Management Techniques to Your Toolbox
  8. Planning Small Meetings
  9. Planning Large Meetings
  10. Being Assertive
  11. Resolving Conflict
  12. Building Consensus
  13. Making Decisions
  14. Working with Your Manager
  15. Influencing Skills
  16. What to Do in Sticky Situations
Lunch and Learn
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