About:
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can”t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever. In this lunch talk participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviours in a short amount of time.
Duration: 60 minutes
Fees: SGD 1899.97 SGD 889.97
Talk Content:
- Dealing with E-Mail
- Managing Electronic Files
- Keeping Track of the Paper Trail
- Making the Most of Voice Mail
- Keeping Your Workspace Organized
- Using a To-Do Book
- The Extra Mile: Adding Project Management Techniques to Your Toolbox
- Planning Small Meetings
- Planning Large Meetings
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations