Conflict Resolution and Mediation Training Courses in Singapore 

Our training course “Facilitation Skills Training Courses in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands. 

Are you tired of letting conflicts and disagreements disrupt the harmony in your workplace or personal relationships? Do you wish to acquire the skills and techniques needed to effectively resolve conflicts and mediate disputes? Look no further than our Conflict Resolution and Mediation Training Courses in Singapore.  
 
Imagine a world where disagreements are resolved amicably, where communication breakdowns are a thing of the past, and where conflicts are seen as opportunities for growth and understanding. Our courses aim to make this vision a reality by providing you with the tools and strategies to navigate through even the most challenging situations.  
 
In today’s fast-paced and interconnected world, conflict is inevitable. However, how we choose to handle conflict can make all the difference. By enrolling in our training courses, you are not only investing in your own personal and professional development but also in building stronger and healthier relationships with those around you. Conflict resolution and mediation are not just skills, but invaluable qualities that can set you apart in any situation.  
 
So why wait? Take the first step towards becoming a more effective communicator and mediator by signing up for our Conflict Resolution and Mediation Training Courses in Singapore. Join us on this transformative journey and equip yourself with the necessary tools to navigate through conflicts with grace and tact. Let’s work together towards a more harmonious and understanding world. 

Who Should Attend this Conflict Resolution and Mediation Training Courses in Singapore


Are you tired of constantly being caught in the crossfire of conflicts and disputes? Do you feel like you’re always playing referee instead of focusing on your own goals and responsibilities? It’s time to take control of the situation and learn how to effectively resolve conflicts and mediate disputes. Our Conflict Resolution and Mediation Training Courses in Singapore are specifically designed to equip you with the skills and techniques necessary to navigate through challenging situations with confidence and grace.

  • HR Managers 
  • Team Leaders 
  • Project Managers 
  • Business Owners 
  • Mediators 

Course Duration for Conflict Resolution and Mediation Training Courses in Singapore 


Join us for our Conflict Resolution and Mediation Training Courses in Singapore, where you can choose the duration that best suits your schedule – from a comprehensive 3 full days of immersive learning, to a condensed 1-day workshop, or even a quick and impactful half-day session. If you’re short on time, we also offer 90-minute and 60-minute intensive modules to help you sharpen your conflict resolution skills. Don’t miss this opportunity to enhance your abilities and transform the way you handle conflicts in any situation. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Mediation Training Courses in Singapore


Are you tired of constant conflicts and misunderstandings? Join our Conflict Resolution and Mediation Training Courses in Singapore to learn valuable skills in resolving disputes and creating harmony in your relationships and workplace.

  • Enhance communication skills 
  • Improve conflict resolution abilities 
  • Learn effective mediation techniques 
  • Gain confidence in handling difficult situations 
  • Develop empathy and understanding towards others 
  • Acquire negotiation skills 
  • Build stronger relationships 
  • Increase productivity and efficiency 
  • Reduce stress and tension in the workplace 
  • Enhance overall job satisfaction 

Course Objectives of Conflict Resolution and Mediation Training Courses in Singapore


Join our Conflict Resolution and Mediation Training Course in Singapore to develop essential skills in resolving conflicts effectively and promoting peaceful resolutions. Gain practical techniques and strategies to navigate challenging situations with confidence and empathy.

  • Enhance communication skills to effectively listen and express thoughts and feelings 
  • Develop empathy and understanding towards different perspectives 
  • Learn how to identify the root causes of conflicts and address them constructively 
  • Acquire negotiation skills to find mutually beneficial solutions 
  • Build resilience to manage emotions and stress during conflict situations 
  • Cultivate a collaborative mindset to work towards win-win outcomes 
  • Understand the principles of mediation and how to facilitate dialogue between parties 
  • Practice active listening and effective questioning techniques to uncover underlying issues 
  • Explore cultural differences and their impact on conflict resolution 
  • Develop conflict resolution strategies tailored to specific situations and individuals 
  • Implement conflict management techniques to prevent escalation and foster positive relationships 
  • Gain confidence in handling conflicts professionally and ethically. 

Course Content for Conflict Resolution and Mediation Training Courses in Singapore 


The “Conflict Resolution and Mediation Training Course in Singapore” covers essential techniques for managing and resolving disputes in a constructive manner. The course content includes mediation strategies, effective negotiation skills, and approaches to handling conflicts in various settings.

  1. Enhance communication skills to effectively listen and express thoughts and feelings
    • Active listening techniques to improve understanding and build rapport 
    • Assertive communication strategies to communicate needs and boundaries effectively 
    • Non-verbal communication cues and their impact on conflict resolution
  2. Develop empathy and understanding towards different perspectives
    • Empathy-building exercises to see situations from multiple viewpoints 
    • Techniques for managing emotions and maintaining empathy during conflicts 
    • Practicing active listening to demonstrate understanding and empathy
  3. Learn how to identify the root causes of conflicts and address them constructively
    • Root cause analysis methods to uncover underlying issues 
    • Conflict mapping tools to identify key factors contributing to conflicts 
    • Strategies for addressing conflicts at their source to prevent recurring issues
  4. Acquire negotiation skills to find mutually beneficial solutions
    • Win-win negotiation techniques for reaching agreements that satisfy all parties 
    • BATNA (Best Alternative to a Negotiated Agreement) analysis for effective negotiation planning 
    • Conflict resolution strategies that prioritize collaboration and compromise
  5. Build resilience to manage emotions and stress during conflict situations
    • Stress management techniques to stay calm and focused during conflicts 
    • Emotional regulation strategies to prevent escalation and maintain professionalism 
    • Resilience-building exercises to bounce back from challenging conflict situation
  6. Cultivate a collaborative mindset to work towards win-win outcomes
    • Team-building activities to foster collaboration and trust among parties 
    • Positive conflict resolution approaches that promote cooperation and mutual benefit 
    • Strategies for creating a supportive and inclusive conflict resolution environment
  7. Understand the principles of mediation and how to facilitate dialogue between parties
    • Mediation process overview and key principles for impartiality and neutrality 
    • Techniques for guiding parties through structured dialogue and communication 
    • Role-playing scenarios to practice mediating conflicts and facilitating agreements
  8. Practice active listening and effective questioning techniques to uncover underlying issues
    • Open-ended questioning techniques to encourage parties to share their perspectives 
    • Reflective listening skills to demonstrate understanding and validate emotions 
    • Probing questions to uncover deeper issues and interests in conflict situations
  9. Explore cultural differences and their impact on conflict resolution
    • Cultural competency training to understand diverse perspectives and communication styles 
    • Cross-cultural communication strategies for effective conflict resolution in diverse settings 
    • Addressing cultural biases and stereotypes to promote inclusivity and understanding
  10. Develop conflict resolution strategies tailored to specific situations and individuals
    • Customizing conflict resolution approaches based on individual personalities and preferences 
    • Adapting conflict resolution techniques to address different types of conflicts (e.g. interpersonal, organizational) 
    • Flexibility in applying conflict resolution strategies to meet the unique needs of each situation
  11. Implement conflict management techniques to prevent escalation and foster positive relationships
    • De-escalation strategies to defuse tense situations and prevent conflicts from worsening 
    • Conflict resolution interventions to address conflicts early and proactively 
    • Building trust and rapport with parties to establish a foundation for positive conflict resolutio
  12. Gain confidence in handling conflicts professionally and ethically
    • Ethical considerations in conflict resolution.
    • Professional standards and best practices for conflict resolution
    • Techniques for maintaining impartiality and neutrality in conflict situations

Course Fees for Conflict Resolution and Mediation Training Courses in Singapore


Are you looking to enhance your conflict resolution skills? Look no further than our Conflict Resolution and Mediation Training Courses in Singapore! With four pricing options available, there’s a course to suit every budget and schedule. Don’t miss out on the opportunity to improve your conflict resolution abilities and build strong relationships – sign up today!

  • SGD 889.97 For a 60-minute Lunch Talk Session.
  • SGD 389.97 For a Half Day Course Per Participant.
  • SGD 589.97 For a 1 Day Course Per Participant.
  • SGD 789.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Conflict Resolution and Mediation Training Courses in Singapore 


Are you looking to enhance your conflict resolution skills and learn effective mediation techniques? Join us for our upcoming Conflict Resolution and Mediation Training Courses in Singapore, where you will gain valuable insights and practical tools to navigate challenging situations with confidence. Download our brochure now to discover how this course can help you build stronger relationships and create a more harmonious work environment.


Facilitation Skills Training Courses in Singapore
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