Diplomacy & Tact In The Workplace Training Course In Singapore

Diplomacy & Tact In The Workplace Course

About This Diplomacy & Tact In The Workplace Training Course

Diplomacy & Tact in The Workplace Training Course in Singapore

Diplomacy and tact are two of the keys to a harmonious work environment. Learning how to be diplomatic and tactful during interactions could avoid hostile exchanges and unprofessional behavior in the workplace. Through these skills, leadership can be enhanced, relationships built on positivity could be strengthened, and feedbacks could be handled well.

Who Should Attend This Diplomacy & Tact In The Workplace Workshop

This Diplomacy & Tact In The Workplace workshop is ideal for anyone who would like to gain a strong grasp and improve their time management.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Diplomacy & Tact In The Workplace Training Program

The ideal group size for this Diplomacy & Tact In The Workplace course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration

The duration of this Diplomacy & Tact In The Workplace workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Course Benefits

Below is the list of course benefits of our Diplomacy & Tact In The Workplace course

  • Participants will develop effective communication skills when dealing with customers.
  • Incorporate knowledge on the diplomacy skills in building healthy working relationships.
  • The training will develop the participants’ capacity to relate effectively amongst employees and managers.
  • The training will enable participants to resolve customer issues with confidence and to satisfaction through diplomacy and tact.
  • Participants will develop effective listening and communication skills at the workplace.
  • Participants will gain insight to planning better business meetings with customers.
  • Participants will gain the ability to relate productively with clients/ customers.
  • The training will enable participants to build long term relations with customers.
  • The training will help professionals to effectively pitch and sell business products.
  • Acquire strategies to build better working relationships and a better image for the organization.
  • Participants will be equipped with the ability to write customer focused emails and plan customer focused meetings.
  • The training on diplomacy and tact will result to productive and communicative corporate employees and employers.

Course Objectives

Below is the list of course objectives of our Diplomacy & Tact In The Workplace course

  • Understand the meaning of diplomacy and tact in the workplace.
  • Appreciate the importance of diplomacy and tact in the workplace.
  • Learn the elements and characteristics of diplomacy and tact in an employee.
  • Acquire the strategies of creating a diplomacy and tact in the workplace for professionals.
  • Know the basic fundamentals and model of practicing diplomacy and tact in the workplace.
  • Appreciate the role played by effective personal communication in creating diplomacy and tact in the workplace.
  • Learn the tips and techniques of creating a powerful diplomacy and tact in the workplace
  • Learn the steps of creating and achieving diplomacy and tact in the workplace.
  • Learn the how to communicate with diplomacy and tact in the workplace.
  • Understand the role of professionalism in catalyzing diplomacy and tact in the workplace.
  • Recognize the importance of exercising outstanding diplomacy and tact in the workplace as a strategy to creating a powerful executive presence.
  • Discover the ways and methods of improving employee diplomacy and tact in the workplace.

 

Course Content

Below is the list of course content of our Diplomacy & Tact In The Workplace training course

  • What is the meaning of diplomacy and tact in the workplace?
  • What is the importance of practicing diplomacy and tact in the workplace?
  • What are the elements and characteristics of diplomacy and tact in an employee?
  • What are the strategies of creating diplomacy and tact in the workplace for professionals?
  • What are the prerequisites for successful diplomacy and tact in the workplace?
  • What is the model/framework of practicing tact and diplomacy at the workplace?
  • What is the role played by effective personal communication in creating diplomacy and tact in the workplace?
  • What are the tips of creating a powerful diplomacy and tact in the workplace?
  • What are the steps of creating and achieving diplomacy and tact in the workplace?
  • What are the techniques of creating diplomacy and tact in the workplace?
  • What is the role of professionalism in catalyzing diplomacy and tact in the workplace?
  • What is the importance of exercising outstanding diplomacy and tact in the workplace as a strategy to creating a powerful executive presence?
  • In which ways and methods can employees improve diplomacy and tact in the workplace?

 

Diplomacy & Tact In The Workplace Value Added Materials

Each participant will receive the following materials for the Diplomacy & Tact In The Workplace course

Diplomacy & Tact Learner’s Guide

Diplomacy & Tact In The Workplace Course

Diplomacy & Tact Key Takeaways Notes

Diplomacy & Tact In The Workplace Course

Diplomacy & Tact Essentials Ebook

Diplomacy & Tact In The Workplace Course

Diplomacy & Tact Course Handouts

Diplomacy & Tact In The Workplace Course

Diplomacy & Tact 30-Day Action Plan

Diplomacy & Tact In The Workplace Course

Diplomacy & TactDiplomacy & Tact MindMaps Pack

Diplomacy & Tact In The Workplace Course

Diplomacy & Tact PPT Slides Used During Course

Diplomacy & Tact Long-Term Memory Flashcards Pack

Diplomacy & Tact E-Learning Course

Diplomacy & Tact Online Video Course

Diplomacy & Tact Essentials Audiobook

Diplomacy & Tact Infographics Pack

Course Certification

Each course participant will receive a certification of training completion

Diplomacy & Tact In The Workplace Course

Course Fees

There are 4 pricing options available for this Diplomacy & Tact In The Workplace training course. Course participants not in Singapore may choose to sign up for our online Diplomacy & Tact In The Workplace training course.

  • SGD 889.97 For a 60-minute Lunch Talk Session.
  • SGD 389.97 For a Half Day Course Per Participant.
  • SGD 589.97 For a 1 Day Course Per Participant.
  • SGD 789.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Course Schedule

Contact us for the latest Diplomacy & Tact In The Workplace course schedules:

Phone: +65 6714 6663

Email: contact@knowlesti.com

Message:

    Course Brochure

    Diplomacy & Tact In The Workplace Course

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      • Post-Training Support: A vast majority of training does not have any effect beyond 120 days. But to work, training has to have a strong pre- and post-training component. Post-training reinforcement consequently helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: Similarly, we’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning outputs. As a result, Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

      • Course Development — The workshop modules follow a systematic and logical arrangement. Therefore, this structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

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      Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

      Office Address: 60 Paya Lebar Rd, #07-54 Paya Lebar Square, Singapore 409051

      Office Phone: +65 6714 6663

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