Designing Future-State Customer Journeys Course in Singapore
About This Designing Future-State Customer Journeys Training Course
Designing Future-State Customer Journeys Course in Singapore
If handling current customer concerns seems like a never-ending task, what’s more to plan ahead and design the satisfaction you want your customers to have in the future? In this article, we will show you how to plan a customer experience upgrade and implement it to fill in past service gaps.
Who Should Attend This Designing Future-State Customer Journeys Workshop
This Designing Future-State Customer Journeys workshop is ideal for anyone who would like to gain a strong grasp and improve their Designing Future-State Customer Journeys.
All Staff Within An Organisation
Managers
Team Leaders
Executives
Assistants
Officers
Secretaries
Group Size For This Designing Future-State Customer Journeys Training Program
The ideal group size for this Designing Future-State Customer Journeys course is:
Minimum: 5 Participants
Maximum: 15 Participants
Course Duration For This Designing Future-State Customer Journeys Skills Course
The duration of this Designing Future-State Customer Journeys workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Designing Future-State Customer Journeys Course Benefits
Below is the list of course benefits of our Designing Future-State Customer Journeys course
- Helps translate the broad customer needs into definite and smaller attainable items
- Improves the brand reputation of business
- Enhances the customer-base and customer loyalty
- Provides a competitive edge to the business
- Increases productivity and sales of a company
- Enable organizations toidentify the basic and distinguishing characteristics to be met
Designing Future-State Customer Journeys Course Objectives
Below is the list of course objectives of our Designing Future-State Customer Journeys course
- Understand the concept of designing future-state customer journeys
- Appreciate the importance of customers satisfaction for the business
- Learn the effective method of enhancing the quality of products and services
- Learn the shortcomings of the products
- Comprehend the effect of customer satisfaction on the profitability of organizations
- Enhance the professionalism of the employees
- Shift the attention of businesses to customer satisfaction
Course Content For This Designing Future-State Customer Journeys Training Course
Below is the list of course content of our Designing Future-State Customer Journeys training course
- How to design future-state customer journeys?
- How it effects the profitability of organizations?
- Role of organizations in overcoming problems faced by customers
- Improve the reputation of the business
- Understand the latest trends in the business culture
- Group discussion
Designing Future-State Customer Journeys Value Added Materials
Each participant will receive the following materials for the Designing Future-State Customer Journeys course
Designing Future-State Customer Journeys Learner’s Guide
Designing Future-State Customer Journeys Key Takeaways Notes
Designing Future-State Customer Journeys Essentials Ebook
Designing Future-State Customer Journeys Course Handouts
Designing Future-State Customer Journeys 30-Day Action Plan
Designing Future-State Customer Journeys MindMaps Pack
Designing Future-State Customer Journeys PPT Slides Used During Course
Designing Future-State Customer Journeys Long-Term Memory Flashcards Pack
Designing Future-State Customer Journeys E-Learning Course
Designing Future-State Customer Journeys Online Video Course
Designing Future-State Customer Journeys Essentials Audiobook
Designing Future-State Customer Journeys Infographics Pack
Designing Future-State Customer Journeys Certification
Each course participant will receive a certification of training completion
Course Fees
There are 3 pricing options available for this Designing Future-State Customer Journeys training course. Course participants not in Singapore may choose to sign up for our online Designing Future-State Customer Journeys training course.
2-Full Day Course
- Learner’s Guide
- Course Handouts
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Premium 2-Full Day Course
- Learner’s Guide
- Course Handouts
- PPT Slides Used During Training Course
- Long-Term Memory Flashcards Guide TM
- 1 Year Access to Online Training Video Course (*Worth S$589.97)
- Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
- Key Learning Takeaway Notes (*Worth S$18.97)
- Audio Book (*Worth S$18.97)
- eBook (*Worth S$14.97)
- Course Infographics Pack (*Worth S$11.97)
- Course Mind Maps (*Worth S$8.97)
- 30-Day Action Plan
Course Discounts, Fundings & Subsidies
We have the following discounts, fundings & subsidies for this Designing Future-State Customer Journeys training course
Course Facilitator
Our Trainers are Subject Matter Experts
Upcoming Designing Future-State Customer Journeys Training Course Schedule
Contact us for the latest Designing Future-State Customer Journeys course schedules:
Phone: +65 6817 2530
Email: contact@knowlesti.com
Message:
Download Designing Future-State Customer Journeys Course Brochure
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Immediate Results
KTI Training Methodology ™
Why Register For This Training Course?
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
Course Enquiries
Fill up the form and we will get back to you in less than 1 working day.
Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.
Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906
Office Phone: +65 6935 7406
Email: contact@knowlesti.sg
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