Consultative Selling Course in Singapore

About This Course

Consultative Selling Course in Singapore

A more in-depth approach to divulging a customer’s needs is through consultative selling methods. People are more likely to avail of your products and services if they are guaranteed that their needs are met. The best way to achieve this is through a tested and proven consultation between a willing customer and a trained expert in consultative selling.

The main requirement for being an effective consultative seller is the ability to lead the conversation based on the customer’s needs and asking the right questions. Conversation with substance and rapport-building is essential. Through this course, the participants will be trained on the process of consultative selling, the skills necessary for this method, and the different applications in today’s modern business operations.

Who Should Attend

This Consultative Selling workshop is ideal for anyone who would like to gain a strong grasp and improve their Consultative Selling.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size

The ideal group size for this Consultative Selling course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration

The duration of this Consultative Selling workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Course Benefits

Below is the list of course benefits of our Consultative Selling course

• Promotes the value of selflessness and generosity amidst competitive business that is centered on the customer’s needs
• Provides the participants with a proven and optimized process in consultative selling
• Improves the participant’s ability to conduct a productive conversation focused on the customer’s needs
• Helps the participant to increase customer interaction and satisfaction, which ultimately leads to increased sales
• Improves the participant’s reputation as an authentic customer-centered consultative seller who is not after closing the fastest deal
• Establishes a solid relationship between customer and seller that is built largely on trust

Course Objectives

Below is the list of course objectives of our Consultative Selling course

• Understand the origins of consultative selling
• Define what is consultative selling and how it works
• Explain why consultative selling is an important method to learn in customer-centered businesses
• Conduct a comparison between two closely-related sales method: value-based selling and consultative selling
• Identify different customer types and needs
• Gain top skills and traits that an effective consultative seller has
• Learn the guided process of conducting a consultative selling
• Use correctly-phrased questions that fully cover the needs of different types of customers
• Determine the advantages and disadvantages of consultative selling
• Identify the challenges commonly encountered by consultative sellers
• Discover the modern applications of consultative selling in different types of business
• Perform a re-enactment of a consultative selling scene by applying the process learned

Course Content

Below is the list of course content of our Consultative Selling training programme course

• A brief history of how consultative selling was developed
• What is consultative selling? How does it work?
• Why is consultative selling an important customer-centered method in sales?
• What are the similarities and differences between consultative selling and business value selling?
• The customer and the needs: Getting to know customer types and putting their needs ahead of anything else during the consultation
• What are the skills and traits you need to become an expert consultative seller?
• What are the key steps to follow for an effective consultative selling?
• The art of questioning: Learning the right questions to ask, the correct approach, and phrasings
• What are the advantages and disadvantages of consultative sales?
• What are the challenges often faced by a consultative salesperson?
• The applications and modifications of consultative selling in today’s modern business
• Activity: Perform a role play between the customer and the consultative seller. Follow the steps learned from the lesson and the correct approach in questioning and giving advice.

Value Added Materials

Each participant will receive the following materials for the Consultative Selling course

Consultative Selling Learner’s Guide

Consultative Selling Key Takeaways Notes

Consultative Selling Essentials Ebook

Consultative Selling Course Handouts

Consultative Selling 30-Day Action Plan

Consultative Selling MindMaps Pack

Consultative Selling PPT Slides Used During Course

Consultative Selling Long-Term Memory Flashcards Pack

Consultative Selling E-Learning Course

Consultative Selling Online Video Course

Consultative Selling Essentials Audiobook

Consultative Selling Infographics Pack

Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Consultative Selling training course. Course participants not in Singapore may choose to sign up for our online Consultative Selling training course.

2-Full Day Course

S$789
  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

S$889
  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

*Online Version

S$589
  • 1 Year E-learning Access
  • *Only Available For Certain Courses

Course Discounts, Fundings & Subsidies

We have the following  discounts, fundings & subsidies for this Consultative Selling training course

Course Location

Knowles Training Institute, 15 Changi Business Park Crescent, #05-06, Haite Building, Singapore 486006

Nearest Mrt Station: Singapore Expo MRT Station, Upper Changi MRT Station

Bus: Free Shuttle Bus from Changi City Point at 10 minutes Frequency

Drive: Ample of Parking Available. Quick Access to PIE, ECP & TPE

Course Facilitator

Our Trainers are Subject Matter Experts

Our subject matter experts stimulate discussions, generates ideas, foster curiosity and excitement among all of our training participants. All of our trainers have a minimum of 10-20 years in the training industry.

Upcoming Course Schedule

Contact us for the latest Consultative Selling course schedules:

Phone: +65 6817 2530

Email: contact@knowlesti.com

Message:

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Immediate Results

KTI Training Methodology ™

Why Register For This Training Course?

  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406

Email: contact@knowlesti.sg

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