Facilitation Skills Course in Singapore

About This Facilitation Skills Training Course

Facilitation Skills Course in Singapore

Being a facilitator is a handy skill that can be used anywhere, whether you are a top executive, a branch manager, or a team member. Facilitators make a process move smoothly in the right direction without having to favor any sides. Employing facilitation skills is helpful to maintain a harmonious work environment.

Who Should Attend This Facilitation Skills Workshop

This Facilitation Skills workshop is ideal for anyone who would like to gain a strong grasp and improve their Facilitation Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Facilitation Skills Training Program

The ideal group size for this Facilitation Skills course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Facilitation Skills Course

The duration of this Facilitation Skills workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Facilitation Skills Course Benefits

Below is the list of course benefits of our Facilitation Skills course

  • Employ communication at work to improve employee facilitation skills
  • Incorporate good facilitation skills to encourage people participation and engagement in learning.
  • Employ facilitation skills to convey organization goals to staff and enhance employee responsibility and accountability.
  • Good facilitation skills will build leadership and communication skills.
  • Apply facilitation skills to professionally manage dysfunctional group behavior.
  • Incorporate facilitation skills to improve meeting outcome
  • Facilitation skills help to improve connection between facilitators and people.
  • Adopt good facilitation skills at the workplace to enhance people confidence and self-esteem
  • Use of good facilitation skills will improve meeting efficiency.
  • Develop relevant instructional materials that meet people goals
  • Proper facilitation skills will ensure efficient use of time and money.
  • Apply facilitation skills in staff interactions to improve recording of results
  • Incorporate facilitation skills to encourage employee creativity and innovation

Facilitation Skills Course Objectives

Below is the list of course objectives of our Facilitation Skills course

Facilitation Training Objectives – Part 1

  • Describe facilitation and identify its purpose and benefits.
  • Explain the role and focus of a facilitator.

Facilitation Training Objectives – Part 2

  • Distinguish between process and content in the context of a group discussion.
  • Explain how to prepare for facilitation adequately.

Facilitation Training Objectives – Part 3

  • Recognise a facilitator’s role when handling groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing.
  • Distinguish ways a facilitator can support a group reach a consensus: from promoting participation to choosing a solution.

Facilitation Training Objectives – Part 4

  • Explain the guidelines in dealing with disruptions, dysfunctions and challenging people in groups.
  • Explain what interventions are, when they are relevant, and how to implement them.

Course Content For This Facilitation Skills Training Course

Below is the list of course content of our Facilitation Skills training course

Facilitation Course- Part 1: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Facilitation Workshop Objectives

Facilitation Course- Part 2: Understanding Facilitation

  • What is Facilitation?
  • What is a Facilitator?
  • When is Facilitation Appropriate?

Facilitation Course- Part 3: Process vs. Content

  • About The Facilitation Process
  • About Content
  • A Facilitator”s Focus

Facilitation Course- Part 4: Laying the Groundwork

  • Choosing a Facilitated Approach
  • Planning for a Facilitated Meeting
  • Collecting Data

Facilitation Course- Part 5: Tuckman and Jensen”s Model of Team Development

  • Stage One: Forming
  • Stage Two: Storming
  • Stage Three: Norming
  • Stage Four: Performing

Facilitation Course- Part 6: Building Consensus

  • Encouraging Participation
  • Gathering Information
  • Presenting Information
  • Synthesizing and Summarizing

Facilitation Course- Part 7: Reaching a Decision Point

  • Identifying the Options
  • Creating a Short List
  • Choosing a Solution
  • Using the Multi-Option Technique

Facilitation Course- Part 8: Dealing with Difficult People

  • Addressing Disruptions During Facilitation
  • Common Types of Difficult People and How to Handle Them
  • Helping the Group Resolve Issues on Their Own

Facilitation Course- Part 9: Addressing Group Dysfunction

  • Using Ground Rules to Prevent Dysfunction
  • Restating and Reframing Issues
  • Getting People Back on Track

Facilitation Course- Part 10: About Intervention

  • Why Intervention May Be Necessary
  • When to Intervene
  • Levels of Intervention

Facilitation Course- Part 11: Intervention Techniques

  • Using Your Processes
  • Boomerang it Back
  • ICE It: Identity, Check for agreement, Evaluate how to Resolve

Facilitation Course- Part 12: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned From This Facilitation Course
  • Completion of Action Plans and Evaluations

Facilitation Skills Value Added Materials

Each participant will receive the following materials for the Facilitation Skills course

Facilitation Skills Learner’s Guide

Facilitation Skills Key Takeaways Notes

Facilitation Skills Essentials Ebook

Facilitation Skills Course Handouts

Facilitation Skills 30-Day Action Plan

Facilitation Skills MindMaps Pack

Facilitation Skills PPT Slides Used During Course

Facilitation Skills Long-Term Memory Flashcards Pack

Facilitation Skills E-Learning Course

Facilitation Skills Online Video Course

Facilitation Skills Essentials Audiobook

Facilitation Skills Infographics Pack

Facilitation Skills Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Facilitation Skills training course. Course participants not in Singapore may choose to sign up for our online Facilitation Skills training course.

2-Full Day Course

S$78997
  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

S$88997
  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan
  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406

Email: contact@knowlesti.sg

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Questions

Facilitation is about taking the best out of people. Meetings are more collaborative, effective, and pleasant. Bigger and better ideas come with more comfort. Time is used to the fullest. You will learn how to leverage the strength of effective facilitation and collaborate more efficiently and prosperously.

One of the most remarkable sets of skills for leaders are facilitation skills. These are the “process” abilities we use to guide and direct essential parts of our coordination work with people such as meetings, outlining sessions, and training of leaders.

Facilitation is a term used to represent a role of the teacher. Facilitation is providing the needed resources, information, and support in order for learners to achieve a task, rather than teaching.

Facilitation can play an essential role in ensuring a well-run conference or engagement process. Useful facilitation skills include preparation agendas, creating the relevant group environment, encouraging assistance, and leading the group to attain its objectives.

Roles Of A Facilitator:

  • Design and shape the group process, and pick the tools that best help the organization progress towards that outcome.
  • Ensure that outcomes, actions and questions are correctly recorded and actioned, and properly dealt with afterwards.

 Key characteristics of a facilitator are:

  • Experience of and skill in participatory facilitation techniques
  • Openness
  • Understanding of group dynamics
  • Flexibility
  • Love of the work

A good facilitator uses “active listening” whereby they may repeat, or respond immediately to what a speaker announced to confirm the group correctly understood the speaker’s meaning. This is very crucial especially if the speaker was unclear or the group becomes irritable.

As a facilitator, you need to support a tone for the actions and attitudes of the session. Think about these guidelines yourself or you can ask the group what actions and attitudes will help them get the most maximum out of the experience. Try to push for strong ideas and precise guidelines.

Top Skills To Facilitate:

  1. Produce a good agenda.
  2. Be aware of both content and style.
  3. Keep the group moving towards its aims.
  4. Use a diversity of facilitation tools to keep everyone interested.
  5. Create a safe and empowering environment to get the best contribution from everyone.

Traditionally, teachers are the ones with experience and expertise in a particular field. They reveal that knowledge through a diversity of means to their students. Facilitators build on the database of the group of students to find the solutions to questions.

Tips Facilitators Can Follow:

  1. The participants have 80-90% of wisdom.
  2. Provide a vast agenda.
  3. Let them choose their journey.
  4. Give them time to reflect.
  5. Give them time to practice.
  6. Let them experience what you want them to learn.

Here are steps you can follow when starting a session:

  1. Introduction.
  2. Plan ahead. A facilitator should strive as much as possible in meeting arrangements and agenda planning.
  3. Meet with group members.
  4. Plan a site visit.
  5. Be well rested.
  6. Arrive early.
  7. Prepare opening activities.
  8. Identify ground rules.

A facilitator is a person who attends a group of people realize their common purposes and supports them to plan to achieve them without taking a unique position in the discussion.

Some words for facilitators are; moderator, discussant, enabler, ombudsman, co-facilitator, coordinator, facilitating, and presenter.

The facilitating leader is precisely that: an effective facilitator, a person who directs or organizes the efforts of a group. The facilitating leader uses group facilitation skills to help teams and individuals resolve problems. Think of a facilitating manager as a guru who helps others move through a process together.

Definition of facilitation is the act of facilitating: the state of being facilitated. It is the lowering of the entrance for reflex conduction along a distinct neural pathway, especially from repeated use of that pathway.

The facilitator’s job is to encourage everyone to do their best thinking. They create a situation where everyone is encouraged to participate, understand one another’s point of viewpoint, and share responsibility. In doing so, a group facilitator helps members look for solutions and build sustainable satisfaction.

https://ctb.ku.edu/en/table-of-contents/leadership/group-facilitation/facilitation-skills/main
https://www.researchgate.net/publication/47739978_Facilitation_skills_for_trainers
https://www.fastcompany.com/40467377/what-facilitation-really-means-and-why-its-key-to-the-future-of-work
https://www.extension.iastate.edu/hr/what-facilitation
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