Training and Facilitation Skills

Facilitation Skills Training Course

About This Training and Facilitation Skills Course

Training and Facilitation Skills Course in Singapore

Being a facilitator is a handy skill that can be used anywhere, whether you are a top executive, a branch manager, or a team member. Facilitators make a process move smoothly in the right direction without having to favor any sides. Employing facilitation skills is helpful to maintain a harmonious work environment.

Who Should Attend This Training and Facilitation Skills Workshop

This Facilitation Skills workshop is ideal for anyone who would like to gain a strong grasp and improve their Facilitation Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Facilitation Skills Training Program

The ideal group size for this Facilitation Skills course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Training and Facilitation Skills Course

The duration of this Facilitation Skills workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Training and Facilitation Skills Course Benefits

Below is the list of course benefits of our Training and Facilitation Skills Course

  • Employ communication at work to improve employee facilitation skills
  • Incorporate good facilitation skills to encourage people participation and engagement in learning.
  • Employ facilitation skills to convey organization goals to staff and enhance employee responsibility and accountability.
  • Good facilitation skills will build leadership and communication skills.
  • Apply facilitation skills to professionally manage dysfunctional group behavior.
  • Incorporate facilitation skills to improve meeting outcome
  • Facilitation skills help to improve connection between facilitators and people.
  • Adopt good facilitation skills at the workplace to enhance people confidence and self-esteem
  • Use of good facilitation skills will improve meeting efficiency.
  • Develop relevant instructional materials that meet people goals
  • Proper facilitation skills will ensure efficient use of time and money.
  • Apply facilitation skills in staff interactions to improve recording of results
  • Incorporate facilitation skills to encourage employee creativity and innovation

Training and Facilitation Skills Course Objectives

Below is the list of course objectives of our Facilitation Skills course

  • Define facilitation and identify its purpose and benefits.
  • Clarify the role and focus of a facilitator.
  • Differentiate between process and content in the context of a group discussion.
  • Provide tips in choosing and preparing for facilitation.
  • Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing.
  • Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
  • Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
  • Define what interventions are, when they are appropriate and how to implement them.

Course Content For This Training and Facilitation Skills Training Course

Below is the list of course content of our Training and Facilitation Skills training course

Module 1: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module 2: Understanding Facilitation

  • What is Facilitation?
  • What is a Facilitator?
  • When is Facilitation Appropriate?

Module 3: Process vs. Content

  • About Process
  • About Content
  • A Facilitator”s Focus

Module 4: Laying the Groundwork

  • Choosing a Facilitated Approach
  • Planning for a Facilitated Meeting
  • Collecting Data

Module 5: Tuckman and Jensen”s Model of Team Development

  • Stage One: Forming
  • Stage Two: Storming
  • Stage Three: Norming
  • Stage Four: Performing

Module 6: Building Consensus

  • Encouraging Participation
  • Gathering Information
  • Presenting Information
  • Synthesizing and Summarizing

Module 7: Reaching a Decision Point

  • Identifying the Options
  • Creating a Short List
  • Choosing a Solution
  • Using the Multi-Option Technique

Module 8: Dealing with Difficult People

  • Addressing Disruptions
  • Common Types of Difficult People and How to Handle Them
  • Helping the Group Resolve Issues on Their Own

Module 9: Addressing Group Dysfunction

  • Using Ground Rules to Prevent Dysfunction
  • Restating and Reframing Issues
  • Getting People Back on Track

Module 10: About Intervention

  • Why Intervention May Be Necessary
  • When to Intervene
  • Levels of Intervention

Module 1: Intervention Techniques

  • Using Your Processes
  • Boomerang it Back
  • ICE It: Identity, Check for agreement, Evaluate how to Resolve

Module 12: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Training and Facilitation Skills Value Added Materials

Each participant will receive the following materials for the Facilitation Skills course

Facilitation Skills Learner’s Guide

Facilitation Skills Training Course

Facilitation Skills Key Takeaways Notes

Facilitation Skills Training Course

Facilitation Skills Essentials Ebook

Facilitation Skills Training Course

Facilitation Skills Course Handouts

Facilitation Skills Training Course

Facilitation Skills 30-Day Action Plan

Facilitation Skills Training Course

Facilitation Skills MindMaps Pack

Facilitation Skills Training Course

Facilitation Skills PPT Slides Used During Course

Facilitation Skills Training Course

Facilitation Skills Long-Term Memory Flashcards Pack

Facilitation Skills Training Course

Facilitation Skills E-Learning Course

Facilitation Skills Training Course

Facilitation Skills Online Video Course

Facilitation Skills Training Course

Facilitation Skills Essentials Audiobook

Facilitation Skills Training Course

Facilitation Skills Infographics Pack

Facilitation Skills Training Course

Training and Facilitation Skills Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Facilitation Skills training course. Course participants not in Singapore may choose to sign up for our online Facilitation Skills training course.

2-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 2-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan
  • Post-Training Support: A vast majority of training does not have any effect beyond 120 days. But to work, training has to have a strong pre- and post-training component. Post-training reinforcement consequently helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: Similarly, we’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning outputs. As a result, Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. Therefore, this structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Singapore Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

Office Address: Knowles Training Institute, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

Office Phone: +65 6714 6663

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