Mediation and Facilitation Skills Training Course in Singapore 

Our training course “Interpersonal Skills Training Course in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands. 

In the dynamic landscape of modern workplaces, effective conflict resolution and collaborative decision-making are not just advantageous skills but essential competencies for fostering harmonious and productive environments. The Mediation and Facilitation Skills Courses in Singapore offer a transformative journey into the art and science of conflict management, equipping participants with the tools and insights needed to navigate disputes with finesse and facilitate constructive dialogue. 

At the heart of this course lies the philosophy that successful mediation and facilitation are rooted in empathy, active listening, and a deep understanding of interpersonal dynamics. Participants will delve into practical strategies that promote mutual understanding, mitigate tensions, and pave the way for mutually beneficial agreements. Through interactive sessions and real-world case studies, learners will hone their ability to facilitate discussions impartially, encouraging all parties to voice their concerns and aspirations. 

Moreover, this course goes beyond traditional conflict resolution techniques by emphasising the importance of cultural sensitivity and ethical considerations in mediation and facilitation processes. Participants will explore diverse perspectives and develop strategies to bridge cultural divides, ensuring that mediation efforts are inclusive and respectful of all stakeholders’ backgrounds and values. 

By the end of the Mediation and Facilitation Skills Courses in Singapore, participants emerge not only as adept mediators and facilitators but also as ambassadors of constructive communication and conflict transformation in their organisations. Whether navigating complex negotiations or guiding teams through challenging discussions, graduates of this course are empowered to foster environments where collaboration thrives, and conflicts are opportunities for growth and understanding. 

Ready to embark on a journey towards mastering mediation and facilitation? Join us in exploring the Mediation and Facilitation Skills Courses in Singapore, where your skills will be honed to navigate conflicts with tact, empathy, and cultural awareness. 

Who Should Attend this Mediation and Facilitation Skills Training Course in Singapore 


In today’s interconnected world, effective mediation and facilitation skills are crucial for professionals across various industries. The Mediation and Facilitation Skills Courses in Singapore cater specifically to individuals aiming to refine their abilities in conflict management, facilitation of productive discussions, and fostering collaborative solutions within their professional settings. Whether you’re a human resources manager focused on nurturing cohesive teams, a project leader navigating intricate stakeholder relationships, or a legal professional seeking amicable dispute resolution, this course equips you with essential tools and strategies for mastering conflict resolution and consensus-building. 

Participants in the Mediation and Facilitation Skills Courses in Singapore will acquire practical insights and engage in hands-on training designed to enhance their communication skills and decision-making processes. This comprehensive programme is ideal for both aspiring mediators and seasoned facilitators, as well as managers and professionals responsible for navigating conflicts and guiding teams towards mutually beneficial outcomes. By honing their mediation and facilitation expertise within the context of Singapore, attendees not only advance their careers but also significantly contribute to fostering organisational harmony and boosting productivity. 

Join us in the Mediation and Facilitation Skills Courses in Singapore to elevate your professional capabilities in conflict resolution and facilitation, positioning yourself as a proficient mediator and facilitator in your field. 

  • Human Resources Managers 
  • Project Leaders 
  • Legal Professionals 
  • Team Leaders 
  • Consultants 

Course Duration for Mediation and Facilitation Skills Training Course in Singapore 


The Mediation and Facilitation Skills Courses in Singapore offer flexible training durations to suit diverse schedules and learning needs. Participants can choose from comprehensive options including a 3 full-day intensive course for in-depth skill development, a condensed 1-day session for focused learning, and half-day workshops providing practical insights in a shorter timeframe. Additionally, there are convenient 90-minute and 60-minute sessions tailored to introduce key concepts and techniques essential to mastering mediation and facilitation within the Singaporean context. Join us in the Mediation and Facilitation Skills Courses in Singapore to enhance your proficiency in conflict resolution and facilitation techniques. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Mediation and Facilitation Skills Training Course in Singapore  


Master the art of Mediation and Facilitation with our comprehensive training course in Singapore, enhancing your conflict resolution skills and fostering collaborative success in professional environments. 

  • Enhance proficiency in conflict resolution and facilitation skills. 
  • Develop strategies for fostering collaborative solutions. 
  • Improve communication and negotiation abilities. 
  • Gain practical insights into managing complex stakeholder relationships. 
  • Acquire tools for mediating disputes effectively. 
  • Cultivate a deeper understanding of cultural sensitivity in mediation. 
  • Build confidence in handling challenging discussions. 
  • Foster organisational harmony and team cohesion. 
  • Learn ethical considerations in mediation and facilitation. 
  • Boost career prospects with enhanced leadership skills 

Course Objectives for Mediation and Facilitation Skills Training Course in Singapore  


Gain mastery in Mediation and Facilitation with our specialised course in Singapore, designed to equip you with the skills and knowledge needed to effectively manage conflicts and facilitate productive discussions in diverse organisational contexts. 

  • Develop empathy and active listening skills. 
  • Learn techniques for de-escalating conflicts. 
  • Understand the role of neutrality and impartiality in mediation. 
  • Practice effective communication strategies. 
  • Explore methods for building consensus. 
  • Enhance cultural sensitivity in mediation practices. 
  • Acquire tools for managing emotional dynamics in conflicts. 
  • Implement ethical guidelines in mediation and facilitation. 
  • Foster creativity in generating collaborative solutions. 
  • Strengthen decision-making capabilities in mediation sessions. 
  • Build confidence in facilitating group discussions. 
  • Develop strategies for handling impasses in negotiations. 

Course Content for Mediation and Facilitation Skills Training Course in Singapore  


Explore the comprehensive course content of Mediation and Facilitation Skills Courses in Singapore, covering essential topics to enhance your conflict resolution and facilitation abilities. 

  1. Develop empathy and active listening skills
    • Importance of empathetic listening in mediation 
    • Techniques for improving active listening abilities 
    • Exercises to enhance empathy towards conflicting parties 
  2. Learn techniques for de-escalating conflicts
    • Understanding conflict escalation stages 
    • Strategies for early intervention in conflicts 
    • Role-play scenarios to practice de-escalation techniques 
  3. Understand the role of neutrality and impartiality in mediation
    • Principles of neutrality in mediation 
    • Ethical considerations in maintaining impartiality 
    • Case studies illustrating the impact of neutrality on mediation outcomes 
  4. Practice effective communication strategies
    • Verbal and non-verbal communication skills in mediation 
    • Techniques for clarifying misunderstandings during mediation 
    • Role-playing exercises to improve communication effectiveness 
  5. Explore methods for building consensus
    • Steps in the consensus-building process 
    • Tools for facilitating agreement among conflicting parties 
    • Case studies demonstrating successful consensus-building strategies 
  6. Enhance cultural sensitivity in mediation practices
    • Importance of cultural awareness in mediation 
    • Strategies for bridging cultural divides during mediation 
    • Role-playing scenarios to practice culturally sensitive mediation 
  7. Acquire tools for managing emotional dynamics in conflicts
    • Understanding emotions’ role in conflict resolution 
    • Techniques for managing emotional outbursts during mediation 
    • Exercises to develop emotional intelligence in conflict situations 
  8. Implement ethical guidelines in mediation and facilitation
    • Ethical principles governing mediation practices 
    • Case studies on ethical dilemmas in mediation 
    • Discussion on maintaining confidentiality and integrity in mediation 
  9. Foster creativity in generating collaborative solutions
    • Techniques for brainstorming creative solutions in mediation 
    • Role of innovation in resolving complex disputes 
    • Exercises to enhance creativity in collaborative problem-solving 
  10. Strengthen decision-making capabilities in mediation sessions 
    • Strategies for making informed decisions during mediation  
    • Role-playing exercises to practice quick decision-making  
    • Case studies illustrating effective decision-making in mediation 
  11. Build confidence in facilitating group discussions
    • Techniques for managing group dynamics during discussions  
    • Tips for facilitating productive group dialogues  
    • Role-playing scenarios to enhance facilitation skills 
  12. Develop strategies for handling impasses in negotiations 
    • Understanding common causes of impasses in negotiations  
    • Techniques for breaking deadlock situations  
    • Case studies on successful resolution of negotiation impasses 

Course Fees for Mediation and Facilitation Skills Training Course in Singapore  


The Mediation and Facilitation Skills Courses in Singapore offer flexible pricing options to accommodate diverse budgets and preferences. Participants can choose from a range of fee structures tailored to their needs, ensuring accessibility without compromising on the quality of education provided by the course. Join us in exploring the various course fee options available for mastering mediation and facilitation skills in Singapore. 

  • SGD 889.97 For a 60-minute Lunch Talk Session.
  • SGD 389.97 For a Half Day Course Per Participant.
  • SGD 589.97 For a 1 Day Course Per Participant.
  • SGD 789.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Mediation and Facilitation Skills Training Course in Singapore  


Stay tuned for upcoming updates on the Mediation and Facilitation Skills Courses in Singapore, where you can find detailed information on course schedules, new sessions, and special offers. Additionally, download our comprehensive brochure to discover more about the course structure, objectives, and how it can benefit your professional development in mediation and facilitation. Join us on this journey to enhance your skills and expertise in Singapore. 


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