Effective Listening Course

About This Effective Listening Course

Effective Listening Course

More than just hearing and nodding, active listening is an important skill that engages the whole body. It keeps the mind active in the sense that information is being dissected and filtered out while listening. Active listening not only benefits the listener but, through body language, the speaker is encouraged to speak as well.

Who Should Attend This Effective Listening Course

This Effective Listening Course is ideal for anyone who would like to gain a strong grasp and improve their Active Listening Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Effective Listening Course

The ideal group size for this Effective Listening Course is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Effective Listening Course Singapore

The duration of this Effective Listening Course is 1 full day.

  • 1 Full Day

  • 9 a.m to 5 p.m

Effective Listening Course Benefits

Below is the list of course benefits of our Active Listening Skills course

  1. Complete attention upgrades your capacity to grasp and pass on the information.
  2. Listening mindfully motivates individual to open up in front of you comfortably.
  3. Active listening composes relational attachments.
  4. Enables a better-built perception of the speaker
  5. Undivided attention encourages the person to remain real on the talk and helps to keep data what the individual understands.
  6. Provide an opportunity to settle down the controversy. It is hard to continue hitting when the other party does not hit back.
  7. Undivided attention allows the speaker to absolute sentiments.
  8. Active listening will give you extra data.

Effective Listening Course Objectives

Below is the list of course objectives of our Effective Listening Course

Module One: Course Overview

Module Two: Defining Active Listening

Module Four: Attitude is Everything!

Module Five: Encouraging Conversation

Module Six: Building Relationships

Module Seven: Getting Over Listening Roadblocks

Course Content For This Effective Listening Course

Below is the list of course content of our Effective Listening Course

Effective Listening Course: Course Overview

Effective Listening Course: Defining Active Listening

  • What is Active Listening?
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

Effective Listening Course: Body Language Basics

Effective Listening Course: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Creating the Right Mindset
  • Being Genuine
  • Making Connections

Effective Listening Course: Encouraging Conversation

  • What Is Said and What Is Heard
  • Asking Questions
  • Probing Techniques
  • Paraphrasing Techniques

Effective Listening Course: Building Relationships

  • Building Common Ground
  • NLP Tips and Tricks

Effective Listening Course: Getting Over Listening Roadblocks

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Effective Listening Course Value Added Materials

Each participant will receive the following materials for the Effective Listening Course

Effective Listening Course Learner’s Guide

Effective Listening Course Key Takeaways Notes

Effective Listening Course Essentials Ebook

Effective Listening Course Course Handouts

Effective Listening Course 30-Day Action Plan

Effective Listening Course MindMaps Pack

Effective Listening Course PPT Slides Used During Course

Effective Listening Course Long-Term Memory Flashcards Pack

Effective Listening Course E-Learning Course

Effective Listening Course Online Video Course

Effective Listening Course Essentials Audiobook

Effective Listening Course Infographics Pack

Effective Listening Course Certification

Each course participant will receive a certification of training completion

Course Fees

There are 3 pricing options available for this Effective Listening Course. Course participants not in Singapore may choose to sign up for our online Active Listening Skills training course.

1-Full Day Course

  • Learner’s Guide
  • Course Handouts

Premium 1-Full Day Course

  • Learner’s Guide
  • Course Handouts
  • PPT Slides Used During Training Course
  • Long-Term Memory Flashcards Guide TM
  • 1 Year Access to Online Training Video Course (*Worth S$589.97)
  • Contact Your Trainer: 90-Day Post Course Help (*Worth S$89.97)
  • Key Learning Takeaway Notes (*Worth S$18.97)
  • Audio Book (*Worth S$18.97)
  • eBook (*Worth S$14.97)
  • Course Infographics Pack (*Worth S$11.97)
  • Course Mind Maps (*Worth S$8.97)
  • 30-Day Action Plan

Upcoming Effective Listening Course Schedule

Contact us for the latest Active Listening Skills course schedules:

Phone: +65 6817 2530

Email: contact@knowlesti.com



Download Effective Listening Course Brochure

Request for this Active Listening Skills course brochure. Fill up the short information below and we will send it to you right away!


  • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

  • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

  • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.

  • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

  • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Knowles Training Institute Clients

Course Enquiries

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs. Leverage on our large pool of professional trainers and consultants for your organisation’s training needs.

Office Address: Knowles Training Institute, 138 Robinson Road, #28-03, Oxley Tower, Singapore 068906

Office Phone: +65 6935 7406

Email: contact@knowlesti.sg

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