Conflict Resolution and Mediation Training Course in Singapore 

Our training course “Train the Trainer Training Course in Singapore” is also available in Orchard, Marina Bay, Bugis, Tanjong Pagar, Raffles Place, Sentosa, Jurong East, Tampines, Changi, and Woodlands. 

Welcome to the transformative journey of mastering Conflict Resolution and Mediation, where the art of navigating and resolving disputes becomes a powerful tool for fostering harmony and understanding. In our interconnected world, conflicts are inevitable, but the ability to manage them effectively is what sets true leaders apart. This comprehensive course is designed to equip you with the essential skills and strategies to mediate conflicts, promote positive outcomes, and build stronger relationships both personally and professionally. 

Throughout this course, you will delve into the core principles of conflict resolution, exploring various techniques and approaches that can be applied in diverse settings. From understanding the root causes of conflicts to employing effective communication strategies, you will gain the knowledge needed to de-escalate tensions and facilitate constructive dialogue. Practical exercises and real-world case studies will enhance your ability to apply these concepts in real-time, ensuring you can handle conflicts with confidence and poise. 

One of the key aspects of this course is its emphasis on mediation. You will learn how to act as a neutral third party, guiding disputants towards mutually agreeable solutions. By mastering the art of mediation, you will be able to help others navigate their differences and reach consensus, fostering a culture of collaboration and respect. This skill is invaluable in any environment, from the workplace to community settings, and can significantly enhance your leadership and interpersonal abilities. 

Join us on this enlightening journey through Conflict Resolution and Mediation, where you will acquire the tools to transform conflicts into opportunities for growth and understanding. Embrace the role of a mediator and learn to guide others towards peaceful resolutions, creating a positive impact in your professional and personal life. By the end of this course, you will have a profound understanding of Conflict Resolution and Mediation, ready to make a meaningful difference in your interactions and relationships. 

Who Should Attend this Conflict Resolution and Mediation Training Course in Singapore 


Welcome to our comprehensive training course on Conflict Resolution and Mediation, where you will learn to transform disputes into opportunities for growth and understanding. This course is designed to equip you with the skills and strategies necessary to manage and resolve conflicts effectively, whether in the workplace, community, or personal relationships. By understanding the root causes of conflicts and employing effective communication techniques, you will be able to foster a more harmonious and cooperative environment. 

Throughout this course, you will delve into various conflict resolution techniques, including negotiation, mediation, and facilitation. Practical exercises and real-world case studies will allow you to apply these methods in real-time, ensuring you gain hands-on experience. You will also learn how to act as a neutral mediator, guiding conflicting parties toward mutually beneficial solutions. These skills are essential for anyone looking to improve their ability to handle disputes and create positive outcomes in challenging situations. 

Join us in the Conflict Resolution and Mediation course, where you will develop the expertise to navigate conflicts with confidence and poise. By mastering these techniques, you will enhance your leadership capabilities, strengthen your relationships, and contribute to a more peaceful and productive environment. By the end of this course, you will be well-versed in Conflict Resolution and Mediation, ready to apply these skills in your professional and personal life. 

  • Managers and Team Leaders 
  • Human Resources Professionals 
  • Community Leaders 
  • Educators 
  • Counsellors and Therapists 

Course Duration for Conflict Resolution and Mediation Training Course in Singapore 


Experience our Conflict Resolution and Mediation training course with flexible duration options designed to fit your schedule. Choose from an in-depth 3 full-day workshop, a comprehensive 1-day session, or a concise half-day seminar to gain valuable insights into managing and resolving conflicts. For those with limited time, we also offer engaging 90-minute and 60-minute sessions, each providing essential strategies and techniques in Conflict Resolution and Mediation. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Mediation Training Course in Singapore  


Unlock the potential to transform disputes into opportunities with our Conflict Resolution and Mediation training course, designed to enhance your ability to manage and resolve conflicts effectively. 

  • Improve communication skills 
  • Develop effective negotiation techniques 
  • Enhance problem-solving abilities 
  • Foster a collaborative work environment 
  • Reduce workplace tension and stress 
  • Build stronger relationships 
  • Increase productivity and efficiency 
  • Learn to mediate disputes impartially 
  • Gain confidence in handling conflicts 
  • Promote a culture of understanding and respect 

Course Objectives for Conflict Resolution and Mediation Training Course in Singapore  


The Conflict Resolution and Mediation training course aims to equip participants with the skills necessary to effectively manage and resolve conflicts in various settings. By the end of the course, you can apply mediation techniques to foster understanding and collaboration among disputing parties. 

  • Develop advanced communication skills for conflict resolution 
  • Master negotiation strategies to achieve win-win outcomes 
  • Enhance your ability to identify and address underlying issues in conflicts 
  • Learn to facilitate productive discussions between conflicting parties 
  • Gain expertise in de-escalating tense situations 
  • Build a toolkit of mediation techniques and strategies 
  • Improve your problem-solving capabilities in conflict scenarios 
  • Strengthen your ability to foster a positive and cooperative environment 
  • Understand the psychological aspects of conflict and resolution 
  • Learn to maintain impartiality and fairness in mediation 
  • Develop strategies to reduce workplace tension and stress 
  • Cultivate a culture of understanding and respect within your organisation 

Course Content for Conflict Resolution and Mediation Training Course in Singapore  


Discover the comprehensive content of our Conflict Resolution and Mediation course, designed to provide you with the essential skills and techniques for effective conflict management. This course covers a wide range of topics, from advanced communication and negotiation strategies to understanding the psychological aspects of conflict. 

  1. Develop advanced communication skills for conflict resolution
    • Techniques for active listening and empathetic responses 
    • Non-verbal communication and its impact on conflict resolution 
    • Crafting clear and assertive messages 
  2. Master negotiation strategies to achieve win-win outcomes
    • Principles of interest-based negotiation 
    • Techniques for identifying mutual gains 
    • Managing impasses and deadlocks 
  3. Enhance your ability to identify and address underlying issues in conflicts
    • Root cause analysis methods 
    • Recognising hidden agendas and unmet needs 
    • Strategies for addressing emotional and psychological factors 
  4. Learn to facilitate productive discussions between conflicting parties
    • Creating a safe and neutral environment for dialogue 
    • Techniques for guiding conversations and keeping focus 
    • Managing dominant personalities and ensuring equal participation 
  5. Gain expertise in de-escalating tense situations
    • Identifying early signs of escalation 
    • Techniques for calming aggressive behaviour 
    • Implementing de-escalation tactics in real-time 
  6. Build a toolkit of mediation techniques and strategies
    • Understanding different mediation models 
    • Techniques for structuring mediation sessions 
    • Tools for documenting and following up on agreements 
  7. Improve your problem-solving capabilities in conflict scenarios
    • Approaches to collaborative problem-solving 
    • Techniques for generating creative solutions 
    • Evaluating and selecting the best resolution options 
  8. Strengthen your ability to foster a positive and cooperative environment
    • Building trust and rapport among team members 
    • Encouraging a culture of open communication 
    • Implementing team-building activities to enhance cooperation 
  9. Understand the psychological aspects of conflict and resolution
    • Psychological triggers and their impact on conflict 
    • Techniques for managing stress and emotions during conflicts 
    • Cognitive biases and their influence on decision-making 
  10. Learn to maintain impartiality and fairness in mediation
    • Principles of neutrality and impartiality 
    • Techniques for managing personal biases 
    • Ensuring fairness and equity in mediation outcomes 
  11. Develop strategies to reduce workplace tension and stress
    • Identifying sources of workplace stress 
    • Implementing stress reduction techniques 
    • Promoting work-life balance and employee well-being 
  12. Cultivate a culture of understanding and respect within your organisation
    • Strategies for promoting diversity and inclusion 
    • Encouraging respectful communication and behaviour 
    • Implementing policies and practices that support a positive work culture 

Course Fees for Conflict Resolution and Mediation Training Course in Singapore  


Explore the flexible pricing options for our Conflict Resolution and Mediation course, designed to accommodate various budgets and needs. We offer four distinct pricing tiers, each tailored to provide access to our comprehensive training programme. Invest in your professional development and gain invaluable skills in conflict resolution and mediation with our competitively priced course. 

  • USD 679.97 For a 60-minute Lunch Talk Session.
  • USD 289.97 For a Half Day Course Per Participant.
  • USD 439.97 For a 1 Day Course Per Participant.
  • USD 589.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Conflict Resolution and Mediation Training Course in Singapore  


Stay updated with the latest enhancements and additions to our Conflict Resolution and Mediation course by subscribing to our newsletter. You can also request detailed brochures to gain in-depth insights into the course content, benefits, and structure. Don’t miss out on the opportunity to enhance your skills and knowledge in Conflict Resolution and Mediation by staying informed about upcoming updates and resources.