Customer Intimacy Course in Singapore
Customer Intimacy Course in Singapore
In this customer-centric industry, companies all over the world boast about unparalleled customer service or going the extra mile for ultimate customer satisfaction. But is it similar to building customer intimacy? The kind that lets your customers feel you know them and they know you even when you’ve only just met?
This Customer Intimacy workshop is ideal for anyone who would like to gain a strong grasp and improve their Customer Intimacy.
All Staff Within An Organisation
The ideal group size for this Customer Intimacy course is:
Minimum: 5 Participants
Maximum: 15 Participants
The duration of this Customer Intimacy workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Below is the list of course benefits of our Customer Intimacy course
- Helps translate the broad customer needs into definite and smaller attainable items
- Improves the brand reputation of business
- Enhances the customer-base and customer loyalty
- Provides a competitive edge to the business
- Increases productivity and sales of a company
- Enable organizations to identify the basic and distinguishing characteristics to be met
Below is the list of course objectives of our Customer Intimacy course
- Understand the concept of customer intimacy
- Appreciate the importance of customers satisfaction for the business
- Learn the effective method of enhancing the quality of products and services
- Learn the shortcomings of the products
- Comprehend the effect of customer satisfaction on the profitability of organizations
- Enhance the professionalism of the employees
- Shift the attention of businesses to customer satisfaction
Below is the list of course content of our Customer Intimacy training course
- What is customer intimacy?
- How it effects the profitability of organizations?
- Role of organizations in overcoming problems faced by customers
- Improve the reputation of the business
- Understand the latest trends in the business culture
- Group discussion
Each participant will receive the following materials for the Customer Intimacy course
Customer Intimacy Learner’s Guide
Customer Intimacy Key Takeaways Notes
Customer Intimacy Essentials Ebook
Customer Intimacy Course Handouts
Customer Intimacy 30-Day Action Plan
Customer Intimacy MindMaps Pack
Customer Intimacy PPT Slides Used During Course
Customer Intimacy Long-Term Memory Flashcards Pack
Customer Intimacy E-Learning Course
Customer Intimacy Online Video Course
Customer Intimacy Essentials Audiobook
Customer Intimacy Infographics Pack
Each course participant will receive a certification of training completion
There are 3 pricing options available for this Customer Intimacy training course. Course participants not in Singapore may choose to sign up for our online Customer Intimacy training course.
We have the following discounts, fundings & subsidies for this Customer Intimacy training course
Our Trainers are Subject Matter Experts
Contact us for the latest Customer Intimacy course schedules:
Phone: +65 6817 2530
Request for this Customer Intimacy course brochure. Fill up the short information below and we will send it to you right away!
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.